For restaurants, cafés and other foodservice businesses

InteractionFQM

One AI platform to grow sales, bring guests back and manage your business

Bring together orders, reservations, service, kitchen, delivery, inventory and teamwork. Grow sales and guest relationships, monitor performance from your smartphone and use AI recommendations to develop your business.

Book a demo

We’ll select modules for your type of venue, set up the platform and train your team. Try it free for 14 days with no obligation — move to a paid plan if you see the results you need. Support 24/7.

Our clients around the world already use InteractionFQM

Ukraine

Spain

France

Kazakhstan

Uzbekistan

Germany

United Kingdom

Georgia

Türkiye

Built around your type of business

From coffee shops and food trucks to restaurant groups and hotel dining venues — choose modules for your workflows.

Can’t find your type of venue?

Tell us about your processes and goals. We’ll discuss your needs and suggest a suitable platform configuration.

Get a consultation

More possibilities for your business. Simpler everyday operations.

We simplify your restaurant’s operations: connect the web services you already use through compatible integrations, or replace separate solutions with the unified InteractionFQM platform. Orders, guests, your team and management in one connected workflow.

Grow your sales

Take direct orders through your website and QR menu. Use venue promotions, dish recommendations and scheduled pickup.

Bring guests back

Order history, guest accounts and rewards for the next visit help you maintain relationships after the first visit.

Simplify service

A multilingual menu, ordering, payment and waiter calls from a smartphone make things easier for guests and give your team more time for personal service.

Reduce routine work

Connect orders, the kitchen, delivery and your team’s work. Less duplicate entry, switching between services and passing information manually.

Understand your results

Monitor sales, payments, tips and shift results from your smartphone. Manage recipe costs, purchasing and write-offs.

Launch with support

We select modules, set up the platform and train your team. Add capabilities as your venue grows. Support 24/7.

Available features and connections to existing services depend on the selected modules and integration compatibility.

YOUR VENUE / YOUR CHALLENGES

Familiar restaurant challenges. Tools to address them.

See how connected processes can help your team, guests and owners make decisions based on data.

01 / Challenge

Separate services. You connect the work between them.

Bring processes together in one platform.

Connect menus, orders, stock and teamwork: shifts, roles and permissions. Use InteractionFQM POS or compatible integrations.

02 / Challenge

The team is busy with routine tasks — guests need more attention.

Let guests and automation handle some steps.

Guests choose dishes, pay and call a waiter with a specific reason through the QR menu. The team receives the order and knows what help is needed.

03 / Challenge

There is revenue. But where is the profit?

Understand performance through data.

View sales, purchases, recipe costs and write-offs. Review performance by dish and shift.

04 / Challenge

A guest visits once — then disappears.

Create reasons to return.

CRM, rewards and personalised offers help you stay in touch. Marketing messages are sent with the guest’s valid consent for the selected channel.

05 / Challenge

Orders are growing, but commissions take part of the revenue.

Grow direct orders.

Take delivery and scheduled pickup orders through your venue’s website. You set the delivery fee, minimum order and free-delivery threshold.

06 / Challenge

Guests wait for a chance to order and pay, not just for food.

Remove unnecessary steps.

QR ordering and online payments let guests place orders and pay from their phones. Groups can split the bill.

07 / Challenge

Orders arrive from everywhere — mistakes are noticed too late.

Bring orders into one workflow.

Orders from connected channels appear in one list with the source, items, comments and status together. Send items to the kitchen and bar while preserving order details.

08 / Challenge

A popular dish leaves very little margin.

View sales alongside food costs.

Recipes, food costs, markups, margins and ABC analysis help you assess your menu and make informed pricing decisions.

09 / Challenge

An essential ingredient runs out mid-shift.

Keep track of stock and purchasing.

Monitor stock, purchases and write-offs. Recipes link dishes to ingredients and help you plan replenishment.

10 / Challenge

Some purchases end up as write-offs.

Understand the reasons for losses.

Record purchases and write-offs, check stock movements and dish costs. Use these data to adjust future purchasing quantities.

11 / Challenge

Every new starter needs the same training again.

Make training repeatable.

Assign courses, practical tasks and tests. Managers can see each employee’s progress and review completed tasks.

12 / Challenge

Standards vary when you are not there.

Monitor processes remotely.

Checklists, photos and comments help verify opening procedures and task completion across locations. Reasons for unfinished tasks remain visible, and notifications help you respond in time.

13 / Challenge

Shift orders and payments are hard to check.

See shift results and staff permissions.

Open and close till shifts, track orders, payments and tips. Assign staff roles and access to the actions they need.

14 / Challenge

You learn about a guest’s problem from a public review.

Collect feedback and respond earlier.

Collect feedback after an order, receive notifications and respond to guests. Reviews help you spot service issues.

15 / Challenge

You run the restaurant through calls and intuition.

Ask questions about your venue’s data.

View sales, expenses and guest data in charts. The AI assistant analyses performance, suggests promotions for quiet hours and helps build an action plan. Decisions and verification of recommendations remain your responsibility.

Available features depend on enabled modules and compatible integrations. Outcomes depend on your existing processes, data quality and use of the platform.

Book a demo

We will discuss your processes and show which platform tools may help.

ALL-IN-ONE

All products for your venue

Menus, orders, payments, kitchen and guests in one system. All products are listed below, with the purpose of each clear at a glance.

Sales channels

Restaurant website

Your website on your own domain: menus, contact details and connected guest services.

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What it brings to your venue

Bring venue information and direct enquiries together. Guests can browse the menu and choose the ordering option that suits them.

Features

Own domain and brand styling
Homepage builder and mobile version
Menu, offers, opening hours and map
Orders and other services through connected modules
Venue chain and nearest-location selection
Meal subscriptions: WhatsApp enquiry and invoice

For owners and managers

Change the order of sections and edit content without a developer. For a chain, show venue addresses and help guests choose a location.

For guests and your team

Guests can see the menu, opening hours, contact details and directions, then choose what to do next.

Design features apply to the website; ordering, payments, delivery, tickets, guest accounts and other services require their respective modules. We will show what is included in your plan and connections before launch.

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QR menu

Guests choose dishes, specify preferences and place orders from their phones.

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What it brings to your venue

A clear menu helps guests choose dishes and share preferences without repeated questions. Changes to the selection appear in the digital menu.

Features

Languages, photos, ingredients, allergens and nutrition
Sizes, options and separately priced add-ons
Search, scheduled categories and unavailable items
Dish comments and serving order
Nutrition, options, add-ons and remaining portions
Menu schedules, Happy Hour and promo codes

For owners and managers

Manage prices and the availability of dishes and individual add-ons. Adjust the menu layout and button labels to your format.

For guests and your team

Guests see ingredients, portion sizes and options; the team receives selected add-ons with the order.

Orders, payments, rewards and fiscal documents work through the relevant connected modules.

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Guest mobile app

Orders, rewards and tickets in a guest account accessible from a phone.

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What it brings to your venue

Guests can easily return to a previous order and find an active reward. The team has a consistent way to manage repeat interactions.

Features

Order history and reordering
Current order and status
Rewards and purchased tickets with QR codes
Profile and consent management
Tickets with QR codes and personal data management

For owners and managers

Configure guest account access and connected services. Show guests current offers and their interaction history.

For guests and your team

Guests open orders, tickets or rewards in their accounts and manage their consent choices.

Rewards and referral features depend on the connected loyalty module; notification and marketing permissions are managed separately.

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Telegram Mini App

Open the menu through Telegram and keep guests informed about order status.

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What it brings to your venue

The menu link and notifications help guests stay in touch with your venue through a familiar channel.

Features

Menu access through Telegram
Guest login code through Telegram
Order status notifications for guests
Venue bot for orders and feedback

For owners and managers

Enable team notifications for new orders, delivery and reviews. Keep guest messages separate from internal notifications.

For guests and your team

Guests receive login codes or order updates, while the team receives venue event notifications.

We will configure the bot and team notifications.

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Own delivery & takeaway

Take direct orders from your website and set your own delivery and pickup terms.

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What it brings to your venue

Guests see fulfilment terms in advance, and the team receives the order with its delivery address or selected pickup location.

Features

Delivery fee and minimum order
Free delivery above your chosen threshold
Scheduled pickup from a selected location
Order statuses and payment options
Delivery zones and courier tracking
Email receipts, feedback and rewards after delivery

For owners and managers

Manage delivery terms, pickup locations and order recipients. Connect incoming orders to kitchen and till workflows.

For guests and your team

Guests choose an address or pickup location, payment method and collection time, then track their order.

Before launch, we will configure delivery zones, fees, timing, pickup locations and courier service connections.

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Digital Menu Board — Menus and offers on screens

Show menus, prices and offers on screens and manage content for all locations from one dashboard.

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What it brings to your venue

A screen helps present your selection and promotions where guests choose and collect orders.

Features

Dish photos, prices and offers
Synchronisation with iiko/Syrve and HubRise
Promotional slides with QR codes
Display in two languages
Centralised screen updates

For owners and managers

Manage screens across all locations from one dashboard. Menus, prices and offers update automatically; the menu source connects to iiko/Syrve or HubRise.

For guests and your team

Guests see an offer on screen and can open the menu using a QR code.

Compatible equipment is required for display. Centralised menu and promotion management is available; displaying the order queue on a physical screen is coming soon.

More about this module →

Outdoor Digital A-Board — Digital signage at your entrance

Show dishes, prices and offers on a digital A-board outside your entrance to introduce passers-by to your venue’s selection.

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What it brings to your venue

Passers-by see dishes and promotions, then use the QR code to open the menu on their phones.

Features

Dishes and prices outside your entrance
Offers on a digital screen
QR link to the menu
Content matching your venue’s style

For owners and managers

Prepare offers and agree on how the screen will be updated. Capabilities depend on the chosen A-board.

For guests and your team

Guests explore your offers before entering and open the menu through a link or QR code.

This module does not imply compatibility with every screen; hardware and control options are checked separately.

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Unified aggregator dashboard

Connect orders from supported delivery services with your venue’s workflows. We check connection capabilities for each channel.

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What it brings to your venue

Order intake, statuses and menu updates are different integration functions. We check each service’s supported actions and connection terms for your venue before launch.

Features

Choose delivery services and check the available data exchange.
Agree on matching dishes, modifiers and statuses.
Check a test order, kitchen transfer and error handling.

For owners and managers

Owners compare results across connected external sales channels.

The team switches less often between separate delivery-platform tablets.

Order intake and menu updates are different operations. Wolt, Uber Eats, Glovo, Bolt and other services’ capabilities depend on the specific connection. We do not promise automatic menu export before confirming it is ready.

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Service & payments

POS system and restaurant management

Use InteractionFQM as your main system for orders, payments and venue management, or connect it to your existing POS to extend its capabilities.

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What it brings to your venue

Connect service, kitchen, stock, staff and analytics. Work on one platform or keep your familiar POS and add InteractionFQM digital services.

Features

Tables and guests. Floor plan, items by guest, additional orders, moving dishes and tables, merging and splitting bills.
Waiters and cashiers. Ordering from a compatible phone or tablet, sizes and add-ons, comments, open pricing and cancellations according to staff permissions.
Kitchen and bar. Printing by category and dish, a separate kitchen-ticket language, comments and cancellations. Kitchen displays connect through an agreed workflow.
Payments and shifts. Cash, connected payment services, tips, pre-bills and shift reports broken down by payment method.
Venue management. Menu, stock, recipes, food costs, roles and permissions, training and analytics through selected modules.

For owners and managers

Choose the right configuration and manage connected workflows from one dashboard. The system can help reduce duplicate data entry and manual work.

If you already have a POS or till

Connect a compatible system directly or through HubRise. Data scope, sync directions and frequency depend on its API and the integration implementation. We will check the required data exchange workflows before launch.

Fiscalisation, payments and equipment are connected according to the country, selected modules and configuration. Till registration and operation requirements are checked for your venue. External POS compatibility is checked before launch.

Fiscalisation

Use fiscalisation through InteractionFQM’s integration with fiskaly or through other fiscal services operated by your venue. We will choose a connection setup suited to your country and POS system.

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What it brings to your venue

Connect guest payments to a fiscal service within an agreed till workflow. Before launch, we identify which system handles fiscalisation, who is responsible for configuring it and how the result is verified.

Two connection options

Through a connected fiscal service. For supported EU countries: fiskaly (TSE in Germany); for Ukraine: Checkbox; for Kazakhstan: Webkassa and TipTopPay. The configuration and required registration steps are determined for your venue.
Through services on your side. Keep your existing fiscal service or till system if the available connection method supports the agreed data exchange with InteractionFQM. We check compatibility and integration scope before implementation.

Features

Choose a fiscal setup suited to your country, POS system and payment workflow.
Agree on the necessary data and interaction between the platform and selected service.
Check payment processing and documents in the agreed configuration.
Distinguish fiscal-service functions from printing guest receipts on compatible equipment.

How we launch

Confirm your country, legal entity, POS and existing fiscal service.
Select a connection option, check the API or other available data exchange method, and agree on the scope and cost.
Configure the connection, run test transactions and check documents with the responsible employee.

Availability depends on the country, POS capabilities, selected service and supported API or connection method. Fiscal-provider terms, required registrations and service costs are confirmed separately. Having a POS or printer does not itself demonstrate fiscal compliance; requirements are checked for each venue.

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Till / receipt printer

Print pre-bills, guest receipts and shift reports on a compatible receipt printer.

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What it brings to your venue

Guest documents are issued within the agreed till workflow.
Equipment compatibility and requirements are checked before connection.
Staff issue guest receipts within the familiar till workflow.

Features

Print pre-bills, guest receipts and shift reports on a compatible receipt printer.

What is needed for setup?

Check the printer model and connection method.
Configure documents, formatting and when to print.
Check the pre-bill, payment and shift report using a test order.

Compatible Epson, Star and ESC/POS printers are supported. A German Bewirtungsbeleg is available in the relevant payment workflow. Printing a document does not itself replace fiscalisation.

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Data export for accounting

Export data to Excel for the period you need and send it to your accountant for further processing.

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What it brings to your venue

Sales and payment data are available for further processing.
Owners control the period and contents of the export.
The accountant receives a file; import and further accounting take place in their system.

Features

Export data to Excel for the period you need and send it to your accountant for further processing.

What is needed for setup?

Choose the reporting period and data you need.
Export the Excel file.
Send the file to your accountant for checking and processing.

File export is not automatic synchronisation with accounting software. Agree on the fields and processing procedure with your accountant.

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Mobile waiter / POS

Take orders and payments using a phone or tablet.

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What it brings to your venue

Waiters manage tables, send requests to the kitchen and see their shift results in one working interface.

Features

Tables, guests and separate bills
Additional orders, moving items and splitting bills
Kitchen printing, cancellations and pre-bills
Payments, tips and shift report
Discounts, certificates and fiscal documents
Staff permissions, shifts and till report

For owners and managers

Configure permissions, assign tables, and monitor cancellations and payments. Hand over open tables to a colleague at the end of a shift.

For guests and your team

The team manages orders beside the guest. Guests can pay separately using the available methods.

Payment methods, printing and till integrations are configured for the venue’s equipment. An internet connection is required.

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Self-service kiosk

Guests place orders themselves, and the team receives them for preparation.

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What it brings to your venue

Self-service ordering helps distribute demand between the counter and the digital menu.

Features

QR ordering without a table assignment
Self-service from a phone or compatible device
Order number and status page
Connect orders with payment and kitchen workflows
Bag label and order-status QR code on the receipt

For owners and managers

Choose a workflow: a QR code at the counter, a cashier’s tablet or compatible self-service equipment. Configure payment and pickup steps.

For guests and your team

Guests select dishes and receive an order number; the team sees the items and fulfilment method.

We will select a QR, tablet or kiosk workflow and check printer and payment compatibility.

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Table reservations

Help guests reach table booking from your venue’s website or menu.

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What it brings to your venue

Guests find the booking option faster, while your venue keeps its chosen reservation process.

Features

External booking button on the website and menu
Coming soon: native table selection and floor plan
Coming soon: booking time slots and analytics
Ticket report with filters

For owners and managers

Specify your booking service and check the guest journey. Native booking workflows are discussed separately.

For guests and your team

Guests open reservations from the menu and use the connected service.

External booking services operate under their own rules and terms. InteractionFQM’s native reservation system is coming soon.

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Payments & tips

Accept convenient payment methods and track tips separately.

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What it brings to your venue

Guests see the available ways to pay, while the team receives payment and tip data in operational reports.

Features

Pay a bill from a phone
Prepayment or payment after ordering
Tips as a separate item
Refunds through supported connections
Split bills and Monobank item-based splitting
Country-specific refunds and fiscal integrations

For owners and managers

Set up the provider and payment methods for your country. Monitor payments, refunds and tips by shift.

For guests and your team

Guests pay using an available method and can add a tip; the employee receives a notification.

Availability of payment and fiscal integrations depends on the country, provider and the venue’s agreement. Fees and connection terms are confirmed before launch.

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Call a waiter

Guests tell you what help they need directly from their phones.

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What it brings to your venue

Staff receive the reason for the request and can prepare before approaching the table.

Features

Preset reasons and custom text
Waiting timer and call cancellation
Notifications and call acceptance
Customisable buttons on the table page

For owners and managers

Set call reasons and notification recipients. The workflow is linked to the table page and its session.

For guests and your team

Guests choose a reason instead of explaining it repeatedly, and a waiter accepts the request.

For push notifications, staff must allow notifications on a supported device.

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Robot waiter

Integrate compatible service robots into a workflow for delivering dishes around the dining area.

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What it brings to your venue

Guests order through the QR menu, a compatible robot brings dishes to their table, and guests collect them themselves. Equipment, routes and connection capabilities are checked separately.

Features

Check robot compatibility and the route.
Take the guest’s order through the QR menu.
Deliver dishes to the table for guests to collect themselves.

For owners and managers

Owners check equipment, routes and connection capabilities.

The robot supports dish delivery along a verified route in the dining area.

Compatibility, country, equipment and connection capabilities are checked separately.

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Kitchen & operations

Unified orders

The team sees orders from connected channels in one working list.

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What it brings to your venue

The order source, items and status are available within a shared workflow, reducing duplicate entry and switching between systems.

Features

Order feed with sources
Statuses and new-order sound
Phone orders from the dashboard
Printing, refunds and POS transfer
Dish ABC analysis and XLS export by order type

For owners and managers

Monitor dine-in, QR, website and pickup orders. Check whether transfer to a compatible POS succeeded.

For guests and your team

The team receives the order items and source; guests see their status in the connected workflow.

POS and delivery-platform connections are checked separately; order sources remain visible in the shared feed.

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KDS & kitchen printing

Send each kitchen station its items and the guest’s preferences.

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What it brings to your venue

Cooks receive clear order details, add-ons and cancellations; the team chooses a suitable printing and display workflow.

Features

Printing by category and dish
Kitchen-ticket language and format
Comments and cancellations
Order status panel
Timers, time alerts and separate stations
Kitchen handover button without a cashier

For owners and managers

Configure routing to printers and workstations. Agree on a separate KDS workflow for your kitchen.

For guests and your team

The kitchen sees dishes, portion sizes and comments; the team tracks order completion.

We will check printer compatibility and dish routing to kitchen stations.

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Pickup display

Help guests know when to collect their orders.

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What it brings to your venue

An order number and status connect preparation with pickup and give guests a clear reference.

Features

Order number on the guest’s phone
Order progress steps
Ready-for-pickup notification in Telegram
Physical pickup display — coming soon

For owners and managers

Configure statuses and the pickup process. Choose a screen and queue display method separately.

For guests and your team

Guests check their number and status; staff hand over the order by number.

Phone status and Telegram notifications are available separately from the future physical pickup display.

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Centralised menu management

Update menus in one place for connected channels.

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What it brings to your venue

The team maintains consistent names, prices and availability, and guests see the current selection.

Features

Menu import and translation checks
Sizes, ingredients, nutrition and allergens
Synchronisation with a compatible POS
Mobile editing according to permissions
AI import, recipes and translation checks
Change log and menu-board updates

For owners and managers

Manage the base language, categories, preparation times and printing. Check imports before publishing.

For guests and your team

Guests, waiters and the connected POS use a consistent menu within the configured data exchange.

Your team checks AI-prepared data; POS exchange depends on the configured integration.

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Inventory & purchasing

Control stock, purchasing and dish costs.

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What it brings to your venue

Stock levels, recipes and write-offs help you make purchasing decisions and understand menu economics.

Features

Stock levels, goods receipt and suppliers
Stocktaking and write-offs with reasons
Recipes and semi-finished products
Food costs, markups and menu ABC analysis
Automatic stock deductions and purchasing forecasts based on stock levels
Invoices from photos/PDFs, Telegram and the app

For owners and managers

Compare dishes by cost and margin, record purchases and log reasons for write-offs.

For guests and your team

The team works with items and recipes; the kitchen receives printed recipe sheets.

We will configure stock locations, units, recipes and write-off rules; your team checks recognised documents and AI-generated recipes.

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Shifts & permissions

Shifts, roles and permissions for waiters, cashiers, administrators and other staff. Orders, payments and tips are linked to a specific shift.

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What it brings to your venue

Linking orders, payments and employees helps you control money and hand over unfinished work.

Features

Shift opening and handover
Revenue, cash and tips
Individual staff permissions
Order history and cancellation report
Till report with printing and export

For owners and managers

Set the working day and staff permissions. Owners and administrators manage shift closing and bill corrections.

For guests and your team

Waiters see their orders and shift totals; colleagues receive the tables handed over to them.

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Guests & marketing

Guest CRM

A unified guest database from your website, QR menu, app and Wi-Fi: contacts, orders, preferences, rewards and consents.

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What it brings to your venue

Contact details, orders, rewards and consents give the team context when helping a guest.

Features

Unified guest profile
Guest account and order history
Login through messengers, email and Google
Consent log and account deletion
Feedback transfer to CRM

For owners and managers

Find guests and use their available interaction history. Keep contact storage separate from permission to send marketing messages.

For guests and your team

Guests manage their profiles and consents, while the team sees available data in the dashboard.

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Loyalty & referrals

Help guests return with rewards for their next visit, guest cards, offers and referrals to friends.

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What it brings to your venue

A reward with a clear validity period helps maintain guest relationships without complicated terms.

Features

Reward for the next visit
Guest cards and privileges
Creators’ promo codes and analytics
Rewards for Instagram posts
Guest account with rewards

For owners and managers

Set the percentage and validity period for next-visit rewards, display guest cards and track creators’ promo codes. Availability of automatic points accumulation and referral rewards is checked for your configuration.

For guests and your team

Guests see when a reward becomes active and the last day they can use it.

Next-visit rewards and guest-card display are described separately from automatic points accumulation and referral rewards: availability of the latter is checked for your configuration.

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Offers & campaigns

Create promotions, combos and personalised offers, show them at the right time and guide guests towards an order.

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What it brings to your venue

Guests see a current promotion alongside the menu, while the venue controls the offer and its display period.

Features

Promo codes and personalised discounts
Business lunches and combos
Happy Hour and 1+1 offers
Promotions on the website and QR menu
AI suggestions based on preferences

For owners and managers

Create promotions and choose where they appear. Distinguish promoting an offer from a pricing rule that changes the order total.

For guests and your team

Guests see what is included, the price and the terms of the offer before ordering.

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Guest communication

Keep guests informed about their orders, invite feedback and send offers through selected channels according to their consent choices.

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What it brings to your venue

Clear service notifications help guests track orders, while consented marketing channels keep them informed about offers.

Features

Order statuses
Login through Telegram, WhatsApp and email
Invitations to leave feedback
WhatsApp campaigns and coupons
AI chat with handover to a manager

For owners and managers

Separate order updates, account login messages and marketing. Configure available channels and recipients.

For guests and your team

Guests receive relevant messages and can withdraw marketing consent.

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Feedback & reputation

Collect feedback through channels convenient for guests, track ratings across venues and help your team respond promptly.

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What it brings to your venue

The team sees enquiries and can respond to problems, while owners compare results over time and across venues.

Features

Feedback with photos and voice messages
Google, Tripadvisor, 2GIS and Yandex
Notifications and response tracking
CSAT, NPS, CES and PMF
AI analysis and draft replies

For owners and managers

Configure forms, recipients and reports. Use analysis to support staff, not replace review of their replies.

For guests and your team

Guests can leave feedback anonymously or provide contact details; the team receives it through the chosen channel.

Do not make rewards conditional on positive ratings. Invitations to external review platforms are configured and checked separately.

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Guest Wi-Fi

Help guests connect to Wi-Fi, manage access duration and track connections and repeat visits.

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What it brings to your venue

Network information is available alongside the menu, so guests do not need to ask staff for the password separately.

Features

Network details on the table page
Connection through a guest portal
Guest registration and consent
Extended access after an order
Repeat-visit analytics

For owners and managers

Configure network information sharing or connection through a guest portal, limit access time and track repeat visits.

For guests and your team

Guests find connection details in the menu; staff need to share the password less often.

Managing access through a guest portal requires compatible network equipment.

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AI & analytics

Business reports

Monitor revenue, demand, team performance and costs from a phone or computer, for one venue or your whole chain.

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What it brings to your venue

Reports bring operational metrics together and help you discuss decisions using your venue’s data.

Features

Revenue, average order value and payments
Dish, table and waiter analytics
Stock, recipes and write-offs
Reports in Telegram and by email
AI chart analysis and recommendations

For owners and managers

Compare periods and locations, view data on your phone and export the metrics you need.

For guests and your team

Managers see results, while employees can work with the reports available to them.

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Smart dish recommendations

Suggest drinks, desserts and extras to complement selected dishes before the basket and during checkout.

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What it brings to your venue

Dish pairings and suggestions before the basket help guests complete their order and discover additional items.

Features

Digital waiter prompts
Popular dishes and your selected dishes
Pairings on the dish page
Upselling in the basket
Multilingual text and buttons

For owners and managers

Set pairings and offer contents. Avoid suggesting items already in the basket.

For guests and your team

Guests add a suitable extra in one step without returning to search the menu.

Recommendations are based on dish popularity and venue settings.

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AI assistant for owners

Ask AI about sales, expenses and guests, and receive charts, promotional ideas and recommendations to inform your decisions.

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What it brings to your venue

AI helps prepare materials and draft analyses so managers can move sooner to reviewing and deciding.

Features

Answers with charts based on business data
Promotional ideas for quiet hours
AI menu import and recipes
Review analysis and draft replies
Food-cost recommendations and action plans

For owners and managers

Ask about sales, expenses and guests, and explore charts and promotional ideas. Check food-cost recommendations and approve recipes before applying them.

For guests and your team

The team receives prepared materials and retains control over final decisions.

The AI assistant can make mistakes. Check recommendations, imported menus and recipes before using them; the owner remains responsible for the decision.

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Your team

Training

Train employees with consistent materials: articles, tasks and tests, with knowledge checks and progress tracking.

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What it brings to your venue

Courses and tasks give the team a clear learning path, while managers can see progress and assessment results.

Features

Courses in multiple languages
Practical tasks with review
Tests with another attempt
Assign courses to employees
Learning progress and time

For owners and managers

Assign courses to specific employees. Review practical work and return tasks for improvement.

For guests and your team

Employees see their courses and results; managers see training progress.

More about this module →

Checklists

Organise shift opening and closing with checklists and verify task completion through photo reports.

Explore featuresHide details

What it brings to your venue

Task lists, confirmations and review help the team follow working procedures.

Features

Opening and closing checklists
Photos for each item
Reason for non-completion
Task progress and statuses
Manager review

For owners and managers

Set shift opening and closing checklists, check photos for each item and review reasons for non-completion.

For guests and your team

Employees see what they need to do; managers receive confirmation.

More about this module →

Team feedback / eNPS

Gather team feedback through eNPS and custom surveys, and track responses and changes over time.

Explore featuresHide details

What it brings to your venue

Managers receive structured feedback and can track changes across periods.

Features

Builder with 15 question types
Anonymous or named responses
QR codes, links and messengers
Charts, tables and Excel
Automated response sentiment analysis

For owners and managers

Configure questions and participation options. Use automated sentiment analysis as an additional signal when reviewing responses.

For guests and your team

Employees respond through a link or QR code; managers see survey results.

More about this module →

More workflows for your venue

Events and tickets

Tickets with QR codes in the guest account, checked and redeemed at the entrance using the app’s camera.

Explore this workflow →

Self-service and food courts

QR ordering at the counter, order numbers and routing for preparation. Each stall is connected separately.

Explore this workflow →

Prepared-meal subscriptions

Choose a meal plan, duration and start date. Send the completed request to a manager in WhatsApp and pay by invoice after confirmation.

Explore this workflow →

Order channels

Restaurant websiteQR menuOwn delivery & takeaway

InteractionFQM

One workspace

Kitchen and pickup

KDS & kitchen printingPickup display

The flow depends on selected modules and confirmed connections.

03 / INTERACTIONFQM

Already have a POS? Let’s check compatibility.

Use InteractionFQM POS or connect a compatible till. We will show which data is exchanged, which services are required and how the exchange is checked before launch.

Book a demo

POS & cash registers

SyrvePosterZone SoftHubRiseLightspeedZeltyClyo SystemsPAR PixelPoint

Payment providers

AdyenStripemyPOSSumUpPayPal

Delivery channels

WoltGlovoLieferandoUber EatsBolt Foodfoodora

200+ integrations — find the connections for your restaurant

We’ll confirm compatibility, connection type and availability in your country.

POS integrationsSyrve/iiko and r_keeper; Lightspeed through HubRise. The data exchanged depends on the connection.

Keep your compatible POS and reduce duplicate entry. Menus, tables, availability and order transfer are configured within the capabilities of each connection.

Online payments and fiscal processingConnections to supported payment acquiring, digital payment and fiscal services.

Simplify checkout and data transfer to accounting. The provider, payment methods and fiscal configuration are selected for the country; compliance is checked for the specific implementation.

fiskaly.

Fiscalisation in EU countries through fiskaly

InteractionFQM integrates with fiskaly: you can take orders and process sales in our platform with fiscalisation according to the requirements of your venue’s country. The solution is available in EU countries supported by fiskaly.

From a first order to a returning guest

Develop your direct sales channel: your website, pickup and delivery connect with CRM, offers and loyalty.

01
Give guests a direct link
Share your menu link on your website, social profiles and venue QR materials so guests can browse your dishes.
02
Accept and fulfil the order
Guests choose their dishes and an available fulfilment option. Your team processes the order and sends it to the kitchen using the agreed setup.
03
Give them a reason to order again
Use rewards, promo codes and tailored offers. Send messages through supported channels with the required guest consent.

Book a demo

What can the owner track?

From daily orders to the reasons guests return.

What sells best?

Revenue, average order value and busy hours help you assess sales. ABC analysis highlights menu items worth reviewing.

Where are food costs changing?

Recipes, purchases, stock levels and waste records help you monitor food costs and plan purchasing.

Who comes back?

Order history and guest segments help you tailor offers and work on repeat visits.

04 / INTERACTIONFQM

You don’t have to figure it out alone.

Our team helps create, configure and launch your setup. The scope and timing depend on your menu, equipment and integrations.

Explore the demo menu

Tell us how you work

Share your format, existing systems and the first task you want to solve.

Set up your first workflow

Prepare the menu and connect the agreed functions with our team.

Learn through your own workflow

We walk your team through an order: accept it, send it to the kitchen, hand it over and take payment if connected. We then clarify responsibilities. Training requirements depend on your configuration.

Try it in daily service

Use the 14-day trial to see what works for your guests and staff.

What to bring to the meeting

A demo built around your venue

Start with one process: ordering at the table, pickup or delivery. See the journey from the order to the kitchen and reporting.

Your menu and service format
Names of your current POS, payment provider and delivery platforms
One problem you want to solve first

Together, we will identify a suitable plan, check the connections you need and agree on the first workflow to test.

Book a demo

05 / INTERACTIONFQM

Clear plans. One platform.

Monthly subscription, excluding VAT. The same package conditions across markets.

Currency

Prices exclude VAT. Converted amounts are indicative; the contract determines the billing currency and payment terms.

What makes up your cost

Paid subscription: From 19 € per month, excluding VAT. Each plan’s features are listed below.
Setup and training: We agree on the scope of setup, menu migration and training before work begins.
Guest mobile app: Starter — Waiter mobile app. Full — Guest mobile app.
Integrations and hardware: We check your POS and devices. Additional connections, equipment and third-party services are itemised separately.
Payments and contract terms: We clarify payment-provider fees, contract duration, renewal and cancellation before connecting.

Free

For new venues

0 €/ month

Build your online presence and introduce guests to your menu.

Venue website
Multilingual menu — up to 20 dishes

Start for free

Minimal

Digital presence

19 €/ month

Excluding VAT

Restaurant website
QR menu for guests
Smart dish recommendations
Review management
Review analytics
Multiple languages
Centralised menu management

Book a demo

Starter

In-house automation

67 €/ month

Excluding VAT

Everything in Minimal
Waiter mobile app
Guest self-service
Call a waiter
Takeaway
Table reservations
Telegram Mini App
Roles and till shifts
Sales and order reports

Book a demo

Basic

Payments and integrations

138 €/ month

Excluding VAT

Everything in Starter
POS system and self-service kiosk
KDS & kitchen printing · Pickup display
Payments & tips
POS / till integration
Guest Wi-Fi
Own delivery
Digital Menu Board · Outdoor Digital A-Board
fiskaly · Separate connection

Book a demo

Full

AI platform for growth

174 €/ month

Excluding VAT

Everything in Basic
Guest mobile app
Aggregator dashboard (Wolt, Bolt, Uber Eats)
CRM system
Loyalty programmes
Marketing tools
AI assistant for owners and analytics
Stock, food costs and purchasing
Staff: shifts, training, checklists and eNPS

Book a demo

Compare all plan features

Each higher plan includes the previous plan’s features. Connection and third-party service terms are confirmed separately.

↗ Separate connection. Hardware and third-party provider services are not included in the subscription. Compatibility, connection terms and costs are agreed separately.

Sales channels

Sales channels
Feature	Minimal19 € / month	Starter67 € / month	Basic138 € / month	Full174 € / month
Restaurant website
Own domain and brand styling	Included	Included	Included	Included
Tables, guests and separate bills	Not included	Included	Included	Included
Menu, offers, opening hours and map	Not included	Included	Included	Included
Orders and other services through connected modules	Included	Included	Included	Included
Venue chain and nearest-location selection	Included	Included	Included	Included
Meal subscriptions: WhatsApp enquiry and invoice	Included	Included	Included	Included
QR menu
Languages, photos, ingredients, allergens and nutrition	Included	Included	Included	Included
Sizes, options and separately priced add-ons	Included	Included	Included	Included
Search, scheduled categories and unavailable items	Included	Included	Included	Included
Dish comments and serving order	Included	Included	Included	Included
Call a waiter	Not included	Included	Included	Included
Payments & tips	Not included	Not included	Included	Included
Menu schedules, Happy Hour and promo codes	Included	Included	Included	Included
Guest mobile app
Order history and reordering	Not included	Not included	Not included	Included
Current order and status	Not included	Not included	Not included	Included
Rewards and purchased tickets with QR codes	Not included	Not included	Not included	Included
Profile and consent management	Not included	Not included	Not included	Included
Tickets with QR codes and personal data management	Not included	Not included	Not included	Included
Telegram Mini App
Menu access through Telegram	Not included	Included	Included	Included
Tables, guests and separate bills	Not included	Included	Included	Included
Payments & tips	Not included	Not included	Included	Included
Order status notifications for guests	Not included	Included	Included	Included
Venue bot for orders and feedback	Not included	Not included	Not included	Included
Own delivery & takeaway
Delivery fee and minimum order	Not included	Not included	Included	Included
Free delivery above your chosen threshold	Not included	Included	Included	Included
Scheduled pickup from a selected location	Not included	Included	Included	Included
Order statuses and payment options	Not included	Not included	Included	Included
Order number on the guest’s phone	Not included	Included	Included	Included
Order progress steps	Not included	Included	Included	Included
Creators’ promo codes and analytics	Not included	Not included	Not included	Included
Email receipts, feedback and rewards after delivery	Not included	Included	Included	Included
Digital Menu Board — Menus and offers on screens
Dish photos, prices and offers	Not included	Not included	Included	Included
Synchronisation with iiko/Syrve and HubRise	Not included	Not included	Included	Included
Promotional slides with QR codes	Not included	Not included	Included	Included
Display in two languages	Not included	Not included	Included	Included
Centralised screen updates	Not included	Not included	Included	Included
Outdoor Digital A-Board — Digital signage at your entrance
Dishes and prices outside your entrance	Not included	Not included	Included	Included
Offers on a digital screen	Not included	Not included	Included	Included
QR link to the menu	Not included	Not included	Included	Included
Content matching your venue’s style	Not included	Not included	Included	Included
Takeaway	Not included	Included	Included	Included

Service & payments

Service & payments
Feature	Minimal19 € / month	Starter67 € / month	Basic138 € / month	Full174 € / month
POS	Not included	Not included	Included	Included
Mobile waiter / POS
Tables, guests and separate bills	Not included	Included	Included	Included
Additional orders, moving items and splitting bills	Not included	Included	Included	Included
Kitchen printing, cancellations and pre-bills	Not included	Included	Included	Included
Payments, tips and shift report	Not included	Included	Included	Included
Discounts, certificates and fiscal documents	Not included	Included	Included	Included
Staff permissions, shifts and till report	Not included	Not included	Included	Included
Self-service kiosk
QR ordering without a table assignment	Not included	Not included	Included	Included
Self-service from a phone or compatible device	Not included	Not included	Included	Included
Order number and status page	Not included	Not included	Included	Included
Connect orders with payment and kitchen workflows	Not included	Not included	Included	Included
Bag label and order-status QR code on the receipt	Not included	Not included	Included	Included
Table reservations
External booking button on the website and menu	Not included	Included	Included	Included
Coming soon: native table selection and floor plan	Not included	Included	Included	Included
Coming soon: booking time slots and analytics	Not included	Included	Included	Included
Ticket report with filters	Not included	Not included	Included	Included
Payments & tips
Pay a bill from a phone	Not included	Not included	Included	Included
Prepayment or payment after ordering	Not included	Not included	Included	Included
Tips as a separate item	Not included	Not included	Included	Included
Refunds through supported connections	Not included	Not included	Included	Included
Split bills and Monobank item-based splitting	Not included	Not included	Included	Included
Country-specific refunds and fiscal integrations	Not included	Not included	Included	Included
Call a waiter
Preset reasons and custom text	Not included	Included	Included	Included
Waiting timer and call cancellation	Not included	Included	Included	Included
Notifications and call acceptance	Not included	Included	Included	Included
Customisable buttons on the table page	Not included	Included	Included	Included

Kitchen & operations

Kitchen & operations
Feature	Minimal19 € / month	Starter67 € / month	Basic138 € / month	Full174 € / month
Unified orders
Order feed with sources	Not included	Included	Included	Included
Statuses and new-order sound	Not included	Included	Included	Included
Phone orders from the dashboard	Not included	Not included	Included	Included
Printing, refunds and POS transfer	Not included	Included	Included	Included
Dish ABC analysis and XLS export by order type	Not included	Not included	Not included	Included
KDS & kitchen printing
Printing by category and dish	Not included	Not included	Included	Included
Kitchen-ticket language and format	Not included	Not included	Included	Included
Comments and cancellations	Not included	Not included	Included	Included
Order status panel	Not included	Not included	Included	Included
Timers, time alerts and separate stations	Not included	Not included	Included	Included
Kitchen handover button without a cashier	Not included	Not included	Included	Included
Pickup display
Order number on the guest’s phone	Not included	Not included	Included	Included
Order progress steps	Not included	Not included	Included	Included
Ready-for-pickup notification in Telegram	Not included	Not included	Included	Included
Physical pickup display — coming soon	Not included	Not included	Included	Included
Centralised menu management
Menu import and translation checks	Included	Included	Included	Included
Sizes, ingredients, nutrition and allergens	Included	Included	Included	Included
Synchronisation with a compatible POS	Not included	Not included	Not included	Included
Mobile editing according to permissions	Not included	Not included	Included	Included
Guest mobile app	Not included	Not included	Not included	Included
Mobile waiter / POS	Not included	Included	Included	Included
Change log and menu-board updates	Included	Included	Included	Included
Inventory & purchasing
Stock levels, goods receipt and suppliers	Not included	Not included	Not included	Included
Stocktaking and write-offs with reasons	Not included	Not included	Not included	Included
Recipes and semi-finished products	Not included	Not included	Not included	Included
Food costs, markups and menu ABC analysis	Not included	Not included	Not included	Included
Automatic stock deductions and purchasing forecasts based on stock levels	Not included	Not included	Not included	Included
Invoices from photos/PDFs, Telegram and the app	Not included	Not included	Not included	Included
Shifts & permissions
Shift opening and handover	Not included	Not included	Not included	Included
Revenue, cash and tips	Not included	Not included	Not included	Included
Individual staff permissions	Not included	Not included	Not included	Included
Order history and cancellation report	Not included	Included	Included	Included
Till report with printing and export	Not included	Not included	Not included	Included
POS integrations	Not included	Not included	Included	Included
Unified aggregator dashboard	Not included	Not included	Not included	Included

Guests & marketing

Guests & marketing
Feature	Minimal19 € / month	Starter67 € / month	Basic138 € / month	Full174 € / month
Guest CRM
Unified guest profile	Not included	Not included	Not included	Included
Guest account and order history	Not included	Not included	Not included	Included
Login through messengers, email and Google	Not included	Not included	Not included	Included
Consent log and account deletion	Not included	Not included	Not included	Included
Feedback transfer to CRM	Not included	Not included	Not included	Included
Loyalty & referrals
Reward for the next visit	Not included	Not included	Not included	Included
Guest cards and privileges	Not included	Not included	Not included	Included
Creators’ promo codes and analytics	Not included	Not included	Not included	Included
Rewards for Instagram posts	Not included	Not included	Not included	Included
Guest account with rewards	Not included	Not included	Not included	Included
Offers & campaigns
Promo codes and personalised discounts	Not included	Not included	Not included	Included
Business lunches and combos	Not included	Not included	Not included	Included
Happy Hour and 1+1 offers	Not included	Not included	Not included	Included
Promotions on the website and QR menu	Not included	Not included	Not included	Included
AI suggestions based on preferences	Not included	Not included	Not included	Included
Guest communication
Order statuses	Not included	Not included	Not included	Included
Login through Telegram, WhatsApp and email	Not included	Not included	Not included	Included
Invitations to leave feedback	Not included	Not included	Not included	Included
WhatsApp campaigns and coupons	Not included	Not included	Not included	Included
AI chat with handover to a manager	Not included	Not included	Not included	Included
Feedback & reputation
Feedback with photos and voice messages	Included	Included	Included	Included
Google, Tripadvisor, 2GIS and Yandex	Included	Included	Included	Included
Notifications and response tracking	Included	Included	Included	Included
CSAT, NPS, CES and PMF	Included	Included	Included	Included
AI analysis and draft replies	Included	Included	Included	Included
Guest Wi-Fi
Network details on the table page	Not included	Not included	Included	Included
Connection through a guest portal	Not included	Not included	Included	Included
Guest registration and consent	Not included	Not included	Not included	Included
Extended access after an order	Not included	Not included	Not included	Included
Repeat-visit analytics	Not included	Not included	Included	Included

AI & analytics

AI & analytics
Feature	Minimal19 € / month	Starter67 € / month	Basic138 € / month	Full174 € / month
Sales and order reports	Not included	Included	Included	Included
Business reports
Revenue, average order value and payments	Not included	Not included	Not included	Included
Dish, table and waiter analytics	Not included	Not included	Not included	Included
Stock, recipes and write-offs	Not included	Not included	Not included	Included
Reports in Telegram and by email	Not included	Not included	Not included	Included
AI chart analysis and recommendations	Not included	Not included	Not included	Included
Smart dish recommendations
Digital waiter prompts	Included	Included	Included	Included
Popular dishes and your selected dishes	Included	Included	Included	Included
Pairings on the dish page	Included	Included	Included	Included
Upselling in the basket	Not included	Not included	Not included	Included
Multilingual text and buttons	Included	Included	Included	Included
AI assistant for owners
Answers with charts based on business data	Not included	Not included	Not included	Included
Promotional ideas for quiet hours	Not included	Not included	Not included	Included
AI menu import and recipes	Not included	Not included	Not included	Included
Review analysis and draft replies	Not included	Not included	Not included	Included
Food-cost recommendations and action plans	Not included	Not included	Not included	Included

Your team

Your team
Feature	Minimal19 € / month	Starter67 € / month	Basic138 € / month	Full174 € / month
Training
Courses in multiple languages	Not included	Not included	Not included	Included
Practical tasks with review	Not included	Not included	Not included	Included
Tests with another attempt	Not included	Not included	Not included	Included
Assign courses to employees	Not included	Not included	Not included	Included
Learning progress and time	Not included	Not included	Not included	Included
Checklists
Opening and closing checklists	Not included	Not included	Not included	Included
Photos for each item	Not included	Not included	Not included	Included
Reason for non-completion	Not included	Not included	Not included	Included
Task progress and statuses	Not included	Not included	Not included	Included
Manager review	Not included	Not included	Not included	Included
Team feedback / eNPS
Builder with 15 question types	Not included	Not included	Not included	Included
Anonymous or named responses	Not included	Not included	Not included	Included
QR codes, links and messengers	Not included	Not included	Not included	Included
Charts, tables and Excel	Not included	Not included	Not included	Included
Automated response sentiment analysis	Not included	Not included	Not included	Included

Separate connection

Hardware and third-party provider services are not included in the subscription. Compatibility, connection terms and costs are agreed separately.

Separate connection
Feature	Minimal19 € / month	Starter67 € / month	Basic138 € / month	Full174 € / month
fiskaly	Not included	Not included	Separate connection	Separate connection
Robot waiter	Not included	Not included	Not included	Separate connection

The included modules and integrations are specified in your offer. Payment processing, equipment and third-party services may be charged separately.

Extra months free when you pay upfront

Pay for 6 months and get 1 extra free; pay for 12 and get 3; pay for 24 and get 6. Gift months extend access to your chosen plan.

Save approximately 14%

6+ 1

Pay for 6 monthsGet 1 month free

Total access 7 months

Book a demo

Save 20%

12+ 3

Pay for 12 monthsGet 3 months free

Total access 15 months

Book a demo

More bonus months

24+ 6

Pay for 24 monthsGet 6 months free

Total access 30 months

Book a demo

Another way to pay — 1% of processed orders

Prefer usage-based pricing? Instead of a fixed subscription fee, choose 1% of the value of orders processed through InteractionFQM. All Full plan features are included.

300 €Deposit for commission payments

1%Commission deducted from the deposit

You pay 300 € into a deposit. A 1% fee on the value of processed orders is deducted from this balance. The deposit is an advance payment towards these fees, not an extra charge on top of the 1%.

Example excluding VAT: orders worth 1 000 € → fee 10 € → remaining deposit 290 €.

The calculation basis, top-up, deposit refund and termination terms are set out in the contract.

Book a demo

Guides

Our team helps create, configure and launch your setup. The scope and timing depend on your menu, equipment and integrations.

Prepare for launch

Accept direct orders

Connect orders, kitchen and pickup

06 / INTERACTIONFQM

What to know before connecting

Will I have to replace my current system?

Not necessarily. InteractionFQM can connect supported systems. Tell our team which POS and sales channels you use so we can check the integration.

Who will set it up?

Our team helps create, configure and launch the agreed setup. We’ll confirm the materials needed from you and the scope of support.

Can I start with only a few functions?

Yes. Choose a suitable package and start with the workflow that matters most. Confirm any additional module requirements with the team.

How long is the trial?

14 days free, with no deposit or obligation. After the demo, we will agree on the launch, collect the necessary materials and configure the platform.

Are there extra fees?

Prices exclude VAT. Payment processing, equipment, third-party services and specific connections may carry separate costs. The alternative 1% model has its own terms.

Does AI make decisions for me?

AI provides recommendations and analysis in the described functions. Your team remains responsible for operational decisions and guest information.

Can I see the product before deciding?

Yes. Explore the guest demo or contact our team for a demonstration of the functions relevant to your business.

Will our equipment work?

Share your device, printer and terminal models, plus your POS name and version. Compatibility is checked for the chosen workflow before connection.

How can we assess the trial?

Choose one workflow and compare it before and during the trial: order processing time, manual steps and errors. Assessing repeat visits may require a longer period.

Do we need to stop using delivery platforms?

No. Direct ordering can run alongside delivery platforms. We will check compatibility and order transfer for your connections. Evaluate your direct order share using actual results.

Do direct orders mean no fees?

Not automatically. Include your InteractionFQM plan, payment processing, delivery and third-party services. Subscription plans and the alternative 1% model have different terms; compare total costs for your venue.

We already use several services. Why add another platform?

You can replace some services with InteractionFQM tools and connect compatible solutions you want to keep through integrations. During our review, we will identify what to retain, connect or replace.

Our guests want to speak to a waiter, not order through a QR code.

Keep that choice. QR ordering and payment are an additional option for guests who prefer them. Your team can continue taking orders in person.

How do we know whether the platform is worth the cost?

We will compare your current tools and processes, choose the modules you need and define metrics to assess: manual work, direct orders, repeat visits, write-offs and service time. Results are assessed using your venue’s data.

We do not have time to train staff on a new system.

Training can be organised by role with instructions, video lessons and knowledge checks. Managers can see progress and help where needed.

Will switching disrupt restaurant operations?

Before launch, we will agree on the connection sequence and check equipment, integrations and key workflows. The transition plan depends on your current configuration and goals.

Where is AI used, and where do venue settings apply?

AI helps import menus, prepare recipes and review replies, analyse sales, expenses and guests, and suggest an action plan. A responsible employee checks the results. Dish recommendations before the basket are based on popularity and the venue’s selections: this is a separate mechanism and should not be confused with the AI assistant.

Do you guarantee profit growth?

There is no universal guarantee. The platform’s tools can help reduce manual work, control costs and grow sales. Results depend on processes, data and how your team uses the platform.

Will guests receive unwanted marketing messages?

Marketing messages are sent with valid consent for the chosen channel and an option to stop further messages. The restaurant determines its communication rules and offers.

Can I monitor my venue from a smartphone?

You can view metrics, tasks, notifications, checklist photos and recorded shift events from a smartphone. Access depends on connected modules and user permissions.

What if I have a technical question?

Before connecting, we will agree on support channels and how to request help. During launch preparation, we will check the necessary equipment, internet connection and integrations.

Does the system work without internet access?

An internet connection is required. During a brief outage, a waiter’s order is saved on the device and sent when connectivity is restored. Payments cannot be accepted offline.

See how the platform can work for your venue

In 20 minutes, we will show the features relevant to your business and answer your questions. Then we can discuss a 14-day free trial, with no deposit or obligation.

Book a demo

Explore the demo menu Book a demo

Free demo · 20–30 minutes

See how the platform can work for your venue

Tell us about your venue so we can tailor the demo to your needs.

Tell us about your venue

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