Orders and additional orders
Waiters take orders on a phone or tablet, while guests can order through the table's QR code. Sizes, extras, comments and serving sequence remain with the order.
InteractionFQM for restaurants
Your restaurant. One system.
From table orders to the shift report.
Connect dine-in, delivery and collection orders, kitchen operations, payments, inventory and guest relationships. Add the tools you need to give owners and managers a complete view of the restaurant.
20–30 minutes · In your preferred language · Answers and module selection
Trusted by restaurants
Recognise your workflows in the model. Click a number, block or connection to see how the tools work together. Choose a scenario or tailor the modules to your restaurant.
Your restaurant in one system
Open the model separately ↗We will demonstrate your selected tools using your restaurant as an example
Discuss in a demoThe module selection can be discussed and refined during the demo.
Features for everyday operations
Serve guests at the table, from their first order to payment
Connect floor and kitchen operations so guest requests travel with the order and group payments do not require separate notes.
Group payments
Track items by guest, move dishes, combine bills or let each guest pay by their own method. Itemised bills and tips are included in the chosen workflow.
Control after the shift
View shift revenue, payment methods and tips. Recipes, purchasing and write-offs help manage dish costs.
QR menu and table ordering
Waiter app
Call a waiter
Payments and bill splitting
The Book button opens the venue's booking service
Coming soon Our own table booking form is coming soon. Currently, the Book button opens the venue's external booking service.
Coming soon Our own table booking form is coming soon. Currently, the Book button opens the venue's external booking service.
Order by QR code on your own phone, without installing an app
Additional modules for your workflows
Add modules according to your venue's needs. Not every feature listed is included in every plan: the solution and integrations are selected separately.
Menu in the guest's language: automatic translation, photos, ingredients, allergens, calories and macronutrients
Online payment and tips in the menu
Scheduled collection and your own delivery through the website
Out-of-stock list: unavailable dishes are removed from the digital menu
Online order status for guests
A shared table order from several phones
Guests tick their own items and pay their share of the shared order
Print orders on kitchen and receipt printers
Kitchen display
Coming soon Order number display
Orders from Wolt, Glovo, Uber Eats and other connected marketplaces in one interface
WhatsApp notification when a guest's order is ready
Staff shifts: opening, closing, cash handover and shift report
During a brief connection loss, a waiter's order is saved on the device and sent once internet access returns
Inventory, recipes and food costs
Sales analytics and shift reports
Work with your existing POS: Syrve/iiko, r_keeper or Lightspeed through HubRise; the data exchanged depends on the integration
Fiscalization: Germany (fiskaly), Ukraine (Checkbox), Kazakhstan (Webkassa)
AI invoice recognition
Courses: staff send the next dish for preparation at the right time
Guest reviews by QR code and invitations to review on Google
A guest bonus for the next visit
Guest account with order history
More attention for guests — less manual work
QR ordering and payment at the table
Call a waiter
Bill splitting
Recipes and food costs
Coming soon Our own table booking form is coming soon. Currently, the Book button opens the venue's external booking service.
QR menu and ordering · Waiter workstation · Inventory and recipes · Reports and analytics
Example workflow
- Open a shift and select a table
- Take the order and guest requests
- Send items to the kitchen
- Take payment together or by guest
- Review the shift totals
We will demonstrate this scenario using your workflows and select the modules you need.
Book a demoSetup tailored to your workflows
Start with what matters to your restaurant
We will agree on a suitable setup, check integrations and help you move from the demo into daily use.
With our POS or yours
Use InteractionFQM POS or discuss integrating your existing system through an API. We will check compatibility against your needs.
Step by step, with the modules you need
Choose your priority: floor service, kitchen operations, direct orders or management. Add other tools as needed.
Adapted to your country
We will separately agree on payments, fiscalization, equipment and accounting exports, and show the specific integration plan.
Personal demo
Explore your restaurant in 20–30 minutes
We will show workflows in the interactive model, answer your questions and help choose suitable tools, in your preferred language.
Book a demo- Discuss your needsHow your floor, kitchen, delivery and management currently work.
- Demonstrate the relevant scenariosWhere an order comes from, who handles it and which figures the owner can see.
- Build your setupWe will define the modules, integrations and next step. If you are ready to begin, we can collect the basic setup information during the meeting.
After setup: 14 days free
View pricing ↗No payment, deposit or obligation to continue. Choose a subscription when you are satisfied the platform suits your restaurant. See the pricing page for options and terms.
Before you start
Answers to common questions
How does a guest call a waiter?
On the table page, guests choose a reason: cutlery, a plate, glasses, sauces, the bill, an additional order, an order query or an allergen question. They can also enter their own reason.
How does a guest book a table?
The Book button opens your venue's booking service. Our own online booking form is coming soon.
Does the system work without internet access?
An internet connection is required. During a brief outage, a waiter’s order is saved on the device and sent when connectivity is restored. Payments cannot be accepted offline.
Do we need to replace our existing POS?
Use InteractionFQM POS or explore connecting your system through an API. During the demo, we will check your POS model, required workflows and integration availability.
Do we have to connect all 42 tools?
No. Start with the tasks that matter now and add tools as needed. Hide unnecessary modules in the model and discuss your chosen setup.
What is needed for setup?
We usually start with information about the restaurant, menu, service model and existing systems. The personal brief only asks for information relevant to your selected modules; we can complete it together during the demo.
How do launch and team training work?
First, we agree on the workflows and modules, then prepare the settings and test the main scenarios with you. We show staff the actions relevant to their roles. Timings are determined after assessing the integration.
How do payments and fiscalization work in my country?
Payment services, fiscal integrations and accounting exports depend on the country and selected system. Before launch, we agree on a specific setup and check the necessary integrations.
How much does it cost, and is there a free trial?
The cost depends on the plan and connection terms. After setup, you get 14 days free, with no payment, deposit or obligation to continue. Current options are published on the pricing page.
The next step
Shall we explore how this would work for you?
Submit an enquiry and we will arrange a convenient time and prepare a demo for your restaurant. You can complete the detailed brief later or with a specialist.
Free demo · 20–30 minutes
See how the platform can work for your venue
Tell us about your venue so we can tailor the demo to your needs.
Enquiry received
We will contact you to discuss your needs and arrange a demo.