Free
For new venues
0 €/ month
Build your online presence and introduce guests to your menu.
- Venue website
- Multilingual menu — up to 20 dishes
INTERACTIONFQM
Pricing
Monthly subscription, excluding VAT. The same package conditions across markets.
05 / INTERACTIONFQM
Clear plans. One platform.
Monthly subscription, excluding VAT. The same package conditions across markets.
Prices exclude VAT. Converted amounts are indicative; the contract determines the billing currency and payment terms.
What makes up your cost
- Paid subscription
- From 19 € per month, excluding VAT. Each plan’s features are listed below.
- Setup and training
- We agree on the scope of setup, menu migration and training before work begins.
- Guest mobile app
- Starter — Waiter mobile app. Full — Guest mobile app.
- Integrations and hardware
- We check your POS and devices. Additional connections, equipment and third-party services are itemised separately.
- Payments and contract terms
- We clarify payment-provider fees, contract duration, renewal and cancellation before connecting.
Minimal
Digital presence
19 €/ month
Excluding VAT- Restaurant website
- QR menu for guests
- Smart dish recommendations
- Review management
- Review analytics
- Multiple languages
- Centralised menu management
Starter
In-house automation
67 €/ month
Excluding VAT- Everything in Minimal
- Waiter mobile app
- Guest self-service
- Call a waiter
- Takeaway
- Table reservations
- Telegram Mini App
- Roles and till shifts
- Sales and order reports
Basic
Payments and integrations
138 €/ month
Excluding VAT- Everything in Starter
- POS system and self-service kiosk
- KDS & kitchen printing · Pickup display
- Payments & tips
- POS / till integration
- Guest Wi-Fi
- Own delivery
- Digital Menu Board · Outdoor Digital A-Board
- fiskaly · Separate connection
Full
AI platform for growth
174 €/ month
Excluding VAT- Everything in Basic
- Guest mobile app
- Aggregator dashboard (Wolt, Bolt, Uber Eats)
- CRM system
- Loyalty programmes
- Marketing tools
- AI assistant for owners and analytics
- Stock, food costs and purchasing
- Staff: shifts, training, checklists and eNPS
Compare all plan features
Each higher plan includes the previous plan’s features. Connection and third-party service terms are confirmed separately.
↗ Separate connection. Hardware and third-party provider services are not included in the subscription. Compatibility, connection terms and costs are agreed separately.
Sales channels
| Feature | Minimal19 € / month | Starter67 € / month | Basic138 € / month | Full174 € / month |
|---|---|---|---|---|
| Restaurant website | ||||
| Own domain and brand styling | Included | Included | Included | Included |
| Tables, guests and separate bills | Not included | Included | Included | Included |
| Menu, offers, opening hours and map | Not included | Included | Included | Included |
| Orders and other services through connected modules | Included | Included | Included | Included |
| Venue chain and nearest-location selection | Included | Included | Included | Included |
| Meal subscriptions: WhatsApp enquiry and invoice | Included | Included | Included | Included |
| QR menu | ||||
| Languages, photos, ingredients, allergens and nutrition | Included | Included | Included | Included |
| Sizes, options and separately priced add-ons | Included | Included | Included | Included |
| Search, scheduled categories and unavailable items | Included | Included | Included | Included |
| Dish comments and serving order | Included | Included | Included | Included |
| Call a waiter | Not included | Included | Included | Included |
| Payments & tips | Not included | Not included | Included | Included |
| Menu schedules, Happy Hour and promo codes | Included | Included | Included | Included |
| Guest mobile app | ||||
| Order history and reordering | Not included | Not included | Not included | Included |
| Current order and status | Not included | Not included | Not included | Included |
| Rewards and purchased tickets with QR codes | Not included | Not included | Not included | Included |
| Profile and consent management | Not included | Not included | Not included | Included |
| Tickets with QR codes and personal data management | Not included | Not included | Not included | Included |
| Telegram Mini App | ||||
| Menu access through Telegram | Not included | Included | Included | Included |
| Tables, guests and separate bills | Not included | Included | Included | Included |
| Payments & tips | Not included | Not included | Included | Included |
| Order status notifications for guests | Not included | Included | Included | Included |
| Venue bot for orders and feedback | Not included | Not included | Not included | Included |
| Own delivery & takeaway | ||||
| Delivery fee and minimum order | Not included | Not included | Included | Included |
| Free delivery above your chosen threshold | Not included | Included | Included | Included |
| Scheduled pickup from a selected location | Not included | Included | Included | Included |
| Order statuses and payment options | Not included | Not included | Included | Included |
| Order number on the guest’s phone | Not included | Included | Included | Included |
| Order progress steps | Not included | Included | Included | Included |
| Creators’ promo codes and analytics | Not included | Not included | Not included | Included |
| Email receipts, feedback and rewards after delivery | Not included | Included | Included | Included |
| Digital Menu Board — Menus and offers on screens | ||||
| Dish photos, prices and offers | Not included | Not included | Included | Included |
| Synchronisation with iiko/Syrve and HubRise | Not included | Not included | Included | Included |
| Promotional slides with QR codes | Not included | Not included | Included | Included |
| Display in two languages | Not included | Not included | Included | Included |
| Centralised screen updates | Not included | Not included | Included | Included |
| Outdoor Digital A-Board — Digital signage at your entrance | ||||
| Dishes and prices outside your entrance | Not included | Not included | Included | Included |
| Offers on a digital screen | Not included | Not included | Included | Included |
| QR link to the menu | Not included | Not included | Included | Included |
| Content matching your venue’s style | Not included | Not included | Included | Included |
| Takeaway | Not included | Included | Included | Included |
Service & payments
| Feature | Minimal19 € / month | Starter67 € / month | Basic138 € / month | Full174 € / month |
|---|---|---|---|---|
| POS | Not included | Not included | Included | Included |
| Mobile waiter / POS | ||||
| Tables, guests and separate bills | Not included | Included | Included | Included |
| Additional orders, moving items and splitting bills | Not included | Included | Included | Included |
| Kitchen printing, cancellations and pre-bills | Not included | Included | Included | Included |
| Payments, tips and shift report | Not included | Included | Included | Included |
| Discounts, certificates and fiscal documents | Not included | Included | Included | Included |
| Staff permissions, shifts and till report | Not included | Not included | Included | Included |
| Self-service kiosk | ||||
| QR ordering without a table assignment | Not included | Not included | Included | Included |
| Self-service from a phone or compatible device | Not included | Not included | Included | Included |
| Order number and status page | Not included | Not included | Included | Included |
| Connect orders with payment and kitchen workflows | Not included | Not included | Included | Included |
| Bag label and order-status QR code on the receipt | Not included | Not included | Included | Included |
| Table reservations | ||||
| External booking button on the website and menu | Not included | Included | Included | Included |
| Coming soon: native table selection and floor plan | Not included | Included | Included | Included |
| Coming soon: booking time slots and analytics | Not included | Included | Included | Included |
| Ticket report with filters | Not included | Not included | Included | Included |
| Payments & tips | ||||
| Pay a bill from a phone | Not included | Not included | Included | Included |
| Prepayment or payment after ordering | Not included | Not included | Included | Included |
| Tips as a separate item | Not included | Not included | Included | Included |
| Refunds through supported connections | Not included | Not included | Included | Included |
| Split bills and Monobank item-based splitting | Not included | Not included | Included | Included |
| Country-specific refunds and fiscal integrations | Not included | Not included | Included | Included |
| Call a waiter | ||||
| Preset reasons and custom text | Not included | Included | Included | Included |
| Waiting timer and call cancellation | Not included | Included | Included | Included |
| Notifications and call acceptance | Not included | Included | Included | Included |
| Customisable buttons on the table page | Not included | Included | Included | Included |
Kitchen & operations
| Feature | Minimal19 € / month | Starter67 € / month | Basic138 € / month | Full174 € / month |
|---|---|---|---|---|
| Unified orders | ||||
| Order feed with sources | Not included | Included | Included | Included |
| Statuses and new-order sound | Not included | Included | Included | Included |
| Phone orders from the dashboard | Not included | Not included | Included | Included |
| Printing, refunds and POS transfer | Not included | Included | Included | Included |
| Dish ABC analysis and XLS export by order type | Not included | Not included | Not included | Included |
| KDS & kitchen printing | ||||
| Printing by category and dish | Not included | Not included | Included | Included |
| Kitchen-ticket language and format | Not included | Not included | Included | Included |
| Comments and cancellations | Not included | Not included | Included | Included |
| Order status panel | Not included | Not included | Included | Included |
| Timers, time alerts and separate stations | Not included | Not included | Included | Included |
| Kitchen handover button without a cashier | Not included | Not included | Included | Included |
| Pickup display | ||||
| Order number on the guest’s phone | Not included | Not included | Included | Included |
| Order progress steps | Not included | Not included | Included | Included |
| Ready-for-pickup notification in Telegram | Not included | Not included | Included | Included |
| Physical pickup display — coming soon | Not included | Not included | Included | Included |
| Centralised menu management | ||||
| Menu import and translation checks | Included | Included | Included | Included |
| Sizes, ingredients, nutrition and allergens | Included | Included | Included | Included |
| Synchronisation with a compatible POS | Not included | Not included | Not included | Included |
| Mobile editing according to permissions | Not included | Not included | Included | Included |
| Guest mobile app | Not included | Not included | Not included | Included |
| Mobile waiter / POS | Not included | Included | Included | Included |
| Change log and menu-board updates | Included | Included | Included | Included |
| Inventory & purchasing | ||||
| Stock levels, goods receipt and suppliers | Not included | Not included | Not included | Included |
| Stocktaking and write-offs with reasons | Not included | Not included | Not included | Included |
| Recipes and semi-finished products | Not included | Not included | Not included | Included |
| Food costs, markups and menu ABC analysis | Not included | Not included | Not included | Included |
| Automatic stock deductions and purchasing forecasts based on stock levels | Not included | Not included | Not included | Included |
| Invoices from photos/PDFs, Telegram and the app | Not included | Not included | Not included | Included |
| Shifts & permissions | ||||
| Shift opening and handover | Not included | Not included | Not included | Included |
| Revenue, cash and tips | Not included | Not included | Not included | Included |
| Individual staff permissions | Not included | Not included | Not included | Included |
| Order history and cancellation report | Not included | Included | Included | Included |
| Till report with printing and export | Not included | Not included | Not included | Included |
| POS integrations | Not included | Not included | Included | Included |
| Unified aggregator dashboard | Not included | Not included | Not included | Included |
Guests & marketing
| Feature | Minimal19 € / month | Starter67 € / month | Basic138 € / month | Full174 € / month |
|---|---|---|---|---|
| Guest CRM | ||||
| Unified guest profile | Not included | Not included | Not included | Included |
| Guest account and order history | Not included | Not included | Not included | Included |
| Login through messengers, email and Google | Not included | Not included | Not included | Included |
| Consent log and account deletion | Not included | Not included | Not included | Included |
| Feedback transfer to CRM | Not included | Not included | Not included | Included |
| Loyalty & referrals | ||||
| Reward for the next visit | Not included | Not included | Not included | Included |
| Guest cards and privileges | Not included | Not included | Not included | Included |
| Creators’ promo codes and analytics | Not included | Not included | Not included | Included |
| Rewards for Instagram posts | Not included | Not included | Not included | Included |
| Guest account with rewards | Not included | Not included | Not included | Included |
| Offers & campaigns | ||||
| Promo codes and personalised discounts | Not included | Not included | Not included | Included |
| Business lunches and combos | Not included | Not included | Not included | Included |
| Happy Hour and 1+1 offers | Not included | Not included | Not included | Included |
| Promotions on the website and QR menu | Not included | Not included | Not included | Included |
| AI suggestions based on preferences | Not included | Not included | Not included | Included |
| Guest communication | ||||
| Order statuses | Not included | Not included | Not included | Included |
| Login through Telegram, WhatsApp and email | Not included | Not included | Not included | Included |
| Invitations to leave feedback | Not included | Not included | Not included | Included |
| WhatsApp campaigns and coupons | Not included | Not included | Not included | Included |
| AI chat with handover to a manager | Not included | Not included | Not included | Included |
| Feedback & reputation | ||||
| Feedback with photos and voice messages | Included | Included | Included | Included |
| Google, Tripadvisor, 2GIS and Yandex | Included | Included | Included | Included |
| Notifications and response tracking | Included | Included | Included | Included |
| CSAT, NPS, CES and PMF | Included | Included | Included | Included |
| AI analysis and draft replies | Included | Included | Included | Included |
| Guest Wi-Fi | ||||
| Network details on the table page | Not included | Not included | Included | Included |
| Connection through a guest portal | Not included | Not included | Included | Included |
| Guest registration and consent | Not included | Not included | Not included | Included |
| Extended access after an order | Not included | Not included | Not included | Included |
| Repeat-visit analytics | Not included | Not included | Included | Included |
AI & analytics
| Feature | Minimal19 € / month | Starter67 € / month | Basic138 € / month | Full174 € / month |
|---|---|---|---|---|
| Sales and order reports | Not included | Included | Included | Included |
| Business reports | ||||
| Revenue, average order value and payments | Not included | Not included | Not included | Included |
| Dish, table and waiter analytics | Not included | Not included | Not included | Included |
| Stock, recipes and write-offs | Not included | Not included | Not included | Included |
| Reports in Telegram and by email | Not included | Not included | Not included | Included |
| AI chart analysis and recommendations | Not included | Not included | Not included | Included |
| Smart dish recommendations | ||||
| Digital waiter prompts | Included | Included | Included | Included |
| Popular dishes and your selected dishes | Included | Included | Included | Included |
| Pairings on the dish page | Included | Included | Included | Included |
| Upselling in the basket | Not included | Not included | Not included | Included |
| Multilingual text and buttons | Included | Included | Included | Included |
| AI assistant for owners | ||||
| Answers with charts based on business data | Not included | Not included | Not included | Included |
| Promotional ideas for quiet hours | Not included | Not included | Not included | Included |
| AI menu import and recipes | Not included | Not included | Not included | Included |
| Review analysis and draft replies | Not included | Not included | Not included | Included |
| Food-cost recommendations and action plans | Not included | Not included | Not included | Included |
Your team
| Feature | Minimal19 € / month | Starter67 € / month | Basic138 € / month | Full174 € / month |
|---|---|---|---|---|
| Training | ||||
| Courses in multiple languages | Not included | Not included | Not included | Included |
| Practical tasks with review | Not included | Not included | Not included | Included |
| Tests with another attempt | Not included | Not included | Not included | Included |
| Assign courses to employees | Not included | Not included | Not included | Included |
| Learning progress and time | Not included | Not included | Not included | Included |
| Checklists | ||||
| Opening and closing checklists | Not included | Not included | Not included | Included |
| Photos for each item | Not included | Not included | Not included | Included |
| Reason for non-completion | Not included | Not included | Not included | Included |
| Task progress and statuses | Not included | Not included | Not included | Included |
| Manager review | Not included | Not included | Not included | Included |
| Team feedback / eNPS | ||||
| Builder with 15 question types | Not included | Not included | Not included | Included |
| Anonymous or named responses | Not included | Not included | Not included | Included |
| QR codes, links and messengers | Not included | Not included | Not included | Included |
| Charts, tables and Excel | Not included | Not included | Not included | Included |
| Automated response sentiment analysis | Not included | Not included | Not included | Included |
Separate connection
Hardware and third-party provider services are not included in the subscription. Compatibility, connection terms and costs are agreed separately.
| Feature | Minimal19 € / month | Starter67 € / month | Basic138 € / month | Full174 € / month |
|---|---|---|---|---|
| fiskaly | Not included | Not included | Separate connection | Separate connection |
| Robot waiter | Not included | Not included | Not included | Separate connection |
The included modules and integrations are specified in your offer. Payment processing, equipment and third-party services may be charged separately.
Extra months free when you pay upfront
Pay for 6 months and get 1 extra free; pay for 12 and get 3; pay for 24 and get 6. Gift months extend access to your chosen plan.
6+ 1
Pay for 6 monthsGet 1 month free
Total access 7 months
Book a demo
12+ 3
Pay for 12 monthsGet 3 months free
Total access 15 months
Book a demo
24+ 6
Pay for 24 monthsGet 6 months free
Total access 30 months
Book a demo
Another way to pay — 1% of processed orders
Prefer usage-based pricing? Instead of a fixed subscription fee, choose 1% of the value of orders processed through InteractionFQM. All Full plan features are included.
300 €Deposit for commission payments
1%Commission deducted from the deposit
You pay 300 € into a deposit. A 1% fee on the value of processed orders is deducted from this balance. The deposit is an advance payment towards these fees, not an extra charge on top of the 1%.
Example excluding VAT: orders worth 1 000 € → fee 10 € → remaining deposit 290 €.
The calculation basis, top-up, deposit refund and termination terms are set out in the contract.
Book a demoSee how the platform can work for your venue
In 20 minutes, we will show the features relevant to your business and answer your questions. Then we can discuss a 14-day free trial, with no deposit or obligation.
Book a demoWhat we consider when choosing your plan
- Free plan: a website and multilingual menu with up to 20 dishes.
- Orders, payments, delivery, tickets, training and other workflows are provided through the relevant modules and plan.
- Payment fees, equipment and third-party service terms are discussed separately.
- We create and configure the selected solution, train your team and provide 14 days of testing. The client decides whether to move to a paid plan.
We will demonstrate your workflow and agree on the scope of the setup before launch.