InteractionFQM · Summer terraces
Convenient ordering for guests. Fewer unnecessary trips for the team.
Connect distant tables, waiters, the kitchen and payments in one terrace service workflow.
20–30 minutes · In your preferred language · Tailored to your setup
Venues using InteractionFQM
Do these challenges sound familiar?
Coordinated workflows instead of disconnected tasks
Guests do not know who is responsible for their table or when staff will arrive.
Orders from different areas need to reach the right staff.
Explore your system
Summer terraces in one model
Click a tool number or work area. Choose a scenario, follow the connections and keep only the modules you need.
We will demonstrate your selected setup using your venue as an example
Discuss in a demoWe can refine the selection of tools together during the meeting.
Features for everyday operations
Serve the terrace without constantly returning to the till
Waiters take orders by phone; guests can call staff for a specific reason and pay at the table.
A separate area
The terrace has its own tables and QR codes. Permissions and table assignments help organise staff work.
Orders and assistance
Take dish orders and requests by phone. Guests choose a reason for calling: the bill, another order, cutlery or their own question.
Payment at the table
Connect available payment methods, tips and bill splitting. Payments are recorded in the staff member's shift.
Table QR ordering with the table number
Call a waiter with a reason
Table payment: online, card, cash and tips
A Terrace area with its own tables; new waiters receive their assigned tables
Waiters take orders by phone without returning to the till
Counter orders receive a number. A physical collection display is coming soon.
Order by QR code on your own phone, without installing an app
Menu in the guest's language: automatic translation, photos, ingredients, allergens, calories and macronutrients
Additional modules for your workflows
Add modules according to your venue's needs. Not every feature listed is included in every plan: the solution and integrations are selected separately.
Online payment and tips in the menu
Scheduled collection and your own delivery through the website
Out-of-stock list: unavailable dishes are removed from the digital menu
Online order status for guests
Coming soon Our own table booking form is coming soon. Currently, the Book button opens the venue's external booking service.
A shared table order from several phones
Guests tick their own items and pay their share of the shared order
Staff shifts: opening, closing, cash handover and shift report
During a brief connection loss, a waiter's order is saved on the device and sent once internet access returns
Inventory, recipes and food costs
Sales analytics and shift reports
Work with your existing POS: Syrve/iiko, r_keeper or Lightspeed through HubRise; the data exchanged depends on the integration
Fiscalization: Germany (fiskaly), Ukraine (Checkbox), Kazakhstan (Webkassa)
AI invoice recognition
Courses: staff send the next dish for preparation at the right time
Print orders on kitchen and receipt printers
Kitchen display
Coming soon Order number display
Orders from Wolt, Glovo, Uber Eats and other connected marketplaces in one interface
WhatsApp notification when a guest's order is ready
Guest reviews by QR code and invitations to review on Google
A guest bonus for the next visit
Guest account with order history
QR menu and ordering · Waiter workstation · Inventory and recipes · Reports and analytics
Example workflow
- Select a terrace table
- Take the order by phone
- Send it to the kitchen
- Respond to the guest's call
- Take payment at the table
We will demonstrate this scenario using your workflows and select the modules you need.
Book a demoFrom start to finish
Scenarios for your venue type
Choose a situation to see the participants and sequence of actions in the model.
Choose your system configuration
Tools for your workflows
Numbers match the model. Hide tools you do not need, restore them and explore their features.
No tool found. Try another name.
One system, different tasks
Benefits for everyone involved
For owners
See the whole business
See terrace results and their contribution to the venue.
For your team
Know the next step
Receive the order and service location without entering the data again.
For guests
Enjoy clear, straightforward service
Order, call staff and pay using a convenient method.
Get connected without unnecessary steps
Start with the setup you need
Review your current workflows
We will discuss your venue type, service methods, equipment and existing systems.
Agree on integrations
We will check your POS, order channels, payments, fiscalization and accounting exports for your country.
Configure and test
We will prepare the selected modules and team access, then test the workflows before launch.
Personal demo
Explore your venue's needs in 20–30 minutes
We will show the relevant workflows, answer your questions and discuss setup. If you are ready to start, we can collect the basic information during the meeting.
Book a demo- Your needsWhat matters to guests, staff and the owner.
- Your scenariosHow the tools work in your chosen setup.
- The next stepModules, integrations and information needed to begin setup.
Pricing and trial terms are available on the dedicated pricing page.
View pricing ↗Before you start
Answers to common questions
Can the terrace be a separate service area?
Yes. The terrace can be a separate area with its own tables. We will agree on permissions and table handover rules to suit your team.
Does the system work without internet access?
An internet connection is required. During a brief outage, a waiter’s order is saved on the device and sent when connectivity is restored. Payments cannot be accepted offline.
Does the solution suit a standalone outdoor venue?
Yes. The model lets you choose the restaurant's shared kitchen or a standalone site with its own bar and collection point.
Can we combine QR ordering and waiters?
Yes. Guests can order independently or through staff; routing and responsibilities are configured for your service model.
Do we need to keep self-collection enabled?
No. It is an additional scenario. If waiters bring all orders, that area can be disabled.
Do we need to replace our POS and connect every module?
No. Start with the workflows you need and use InteractionFQM POS or agree on an integration with your existing POS. We will check compatibility and integration scope during the demo.
How do the demo and setup work?
In 20–30 minutes, we will review your workflows, show suitable scenarios and answer your questions. Then we agree on the setup, required information and pre-launch testing. You can complete the detailed brief together with a specialist.
Where can I find pricing and trial terms?
Current plans and terms are published on the pricing page. We will discuss the modules and integrations you need during the demo.
The next step
Shall we explore how this would work for you?
Submit an enquiry and we will arrange a convenient time and a demo tailored to your workflows. You can complete the setup brief later.
Free demo · 20–30 minutes
See how the platform can work for your venue
Tell us about your venue so we can tailor the demo to your needs.
Enquiry received
We will contact you to discuss your needs and arrange a demo.