INTERACTIONFQM

Guest mobile app

Orders, rewards and tickets in a guest account accessible from a phone.

What it brings to your venue

Guests can easily return to a previous order and find an active reward. The team has a consistent way to manage repeat interactions.

For owners

Configure guest account access and connected services. Show guests current offers and their interaction history.

For guests and your team

Guests open orders, tickets or rewards in their accounts and manage their consent choices.

How it works

The guest signs in to their account
They find an order, bonus or ticket
They reorder or use an available service

Module features

Orders and tickets always at hand

Guest account with order history and a Reorder button
Current order and its status in the account
Purchased tickets with QR codes always available in the account
An installable app with an icon on the phone's home screen

Return visits and guest communication

Guest rewards: a discount on the next visit and its expiry date
Order status notifications via Telegram
A reward for an Instagram post or repost
Refer a Friend programme with bonus awards: availability of this mechanism is confirmed during setup.
Guest push notifications for app events; delivery depends on notification permissions and device support.

Guest data and consent

Personal data controls: marketing preferences, a request for a copy of data and account deletion; required order records are retained.

Setup and conditions

Account sign-in methods
Connected rewards, orders and tickets
Device and notification permissions

Rewards and referral features depend on the connected loyalty module; notification and marketing permissions are managed separately.

Frequently asked questions

Is this an app from an app store?

It is a PWA: an installable web service. Installation support depends on the device and browser.

Are all reward mechanisms available immediately?

No. Available rewards and additional workflows depend on the connected modules.

See how it works for your venue

We will review your processes, demonstrate the features you need and help you choose modules. Setup and team training are free. Test the solution for 14 days, then decide whether to move to a paid plan.

Book a demo

Works with this product

See how the platform can work for your venue

In 20 minutes, we will show the features relevant to your business and answer your questions. Then we can discuss a 14-day free trial, with no deposit or obligation.