For owners
Choose a workflow: a QR code at the counter, a cashier’s tablet or compatible self-service equipment. Configure payment and pickup steps.
INTERACTIONFQM
Self-service kiosk
Guests place orders themselves, and the team receives them for preparation.
What it brings to your venue
Self-service ordering helps distribute demand between the counter and the digital menu.
For guests and your team
Guests select dishes and receive an order number; the team sees the items and fulfilment method.
How it works
The guest opens the menu
They select and pay for their order according to the configured workflow
The kitchen receives the items
The guest collects the order using its number
Module features
Self-service and cashier workflows
- Guests order and pay on their phone using a QR code at the counter for collection
- Self-service workflow: order by QR code, tablet or checkout, pay before kitchen preparation, and receive a short daily order number
- Tablet checkout for a cashier serving a queue without tables
- A separate self-service QR code and administrator screen
Pickup and the next visit
- A discount for providing contact details or posting on Instagram during self-service
- A numbered bag label and a receipt with an order-status QR code
Setup and conditions
- Device type and payment method
- Kitchen and pickup workflow
- Printer and external display compatibility
We will select a QR, tablet or kiosk workflow and check printer and payment compatibility.
Frequently asked questions
Is a physical kiosk required for QR ordering?
No. A QR code at the counter lets guests use their own phone.
Is a physical display included?
The physical display is a separate workflow marked Coming soon. QR ordering and order status on the guest's phone work independently of it.
See how it works for your venue
We will review your processes, demonstrate the features you need and help you choose modules. Setup and team training are free. Test the solution for 14 days, then decide whether to move to a paid plan.
Book a demoWorks with this product
See how the platform can work for your venue
In 20 minutes, we will show the features relevant to your business and answer your questions. Then we can discuss a 14-day free trial, with no deposit or obligation.
Book a demo