INTERACTIONFQM

Pickup display

Help guests know when to collect their orders.

Pickup display — Help guests know when to collect their orders.

What it brings to your venue

An order number and status connect preparation with pickup and give guests a clear reference.

For owners

Configure statuses and the pickup process. Choose a screen and queue display method separately.

For guests and your team

Guests check their number and status; staff hand over the order by number.

How it works

  1. The guest receives an order number

  2. The team prepares the order

  3. The status changes to Ready

  4. The guest collects the order

Module features

Order status on the guest's phone

  • A prominent order number and readiness status on the guest's phone
  • A Ready for collection message in Telegram

In-venue pickup display

  • Screen display with Preparing on the left, Ready on the right and large order numbers — coming soon
  • For the physical display: promotional slides and a menu with a QR code between order numbers — coming soon.
  • A 27-inch portrait screen combining a pickup queue and menu board — coming soon.
  • On the physical display, the number disappears automatically 15 minutes after the Ready status — coming soon.

Setup and conditions

  • Status update workflow
  • Notification channel
  • Equipment and display availability

Phone status and Telegram notifications are available separately from the future physical pickup display.

Frequently asked questions

Is a physical screen needed to show status on a phone?

No. The phone order page and the physical display are separate interfaces.

See how it works for your venue

We will review your processes, demonstrate the features you need and help you choose modules. Setup and team training are free. Test the solution for 14 days, then decide whether to move to a paid plan.

Book a demo

Works with this product

See how the platform can work for your venue

In 20 minutes, we will show the features relevant to your business and answer your questions. Then we can discuss a 14-day free trial, with no deposit or obligation.

Book a demo