InteractionFQM · Bakeries and pastry shops
Connect production, counter sales and custom orders
Follow baked goods from ingredients and production batches to the display counter, sale or collection of a custom cake.
20–30 minutes · In your preferred language · Tailored to your setup
Venues using InteractionFQM
Do these challenges sound familiar?
Coordinated workflows instead of disconnected tasks
Batches, production yields, stock movements and write-offs are difficult to track.
Custom cake requirements and deadlines are communicated through separate channels.
Explore your system
Bakeries and pastry shops in one model
Click a tool number or work area. Choose a scenario, follow the connections and keep only the modules you need.
We will demonstrate your selected setup using your venue as an example
Discuss in a demoWe can refine the selection of tools together during the meeting.
Features for everyday operations
Connect your display counter, advance orders and product costing
Present your range with photos and allergens, accept scheduled collection orders, and manage purchasing, recipes and write-offs.
A clear product display
Photos, ingredients, allergens and sizes help customers choose. An out-of-stock list keeps availability up to date.
Order ahead for collection
Customers choose products and a collection time on your website. Staff record counter sales in the waiter app.
Production records
Recipes with gross quantities, losses and net yields, intermediate products and purchase prices help calculate costs. Write-offs include a reason.
Counter menu with photos and allergens; sales through the waiter app
Scheduled collection
Recipes, intermediate products and food costs
Inventory, purchasing and write-offs with reasons
Order by QR code on your own phone, without installing an app
Menu in the guest's language: automatic translation, photos, ingredients, allergens, calories and macronutrients
Online payment and tips in the menu
Scheduled collection and your own delivery through the website
Additional modules for your workflows
Add modules according to your venue's needs. Not every feature listed is included in every plan: the solution and integrations are selected separately.
Out-of-stock list: unavailable dishes are removed from the digital menu
Online order status for guests
Staff shifts: opening, closing, cash handover and shift report
During a brief connection loss, a waiter's order is saved on the device and sent once internet access returns
Inventory, recipes and food costs
Sales analytics and shift reports
Work with your existing POS: Syrve/iiko, r_keeper or Lightspeed through HubRise; the data exchanged depends on the integration
Fiscalization: Germany (fiskaly), Ukraine (Checkbox), Kazakhstan (Webkassa)
AI invoice recognition
Print orders on kitchen and receipt printers
Kitchen display
Coming soon Order number display
Orders from Wolt, Glovo, Uber Eats and other connected marketplaces in one interface
WhatsApp notification when a guest's order is ready
Guest reviews by QR code and invitations to review on Google
A guest bonus for the next visit
Guest account with order history
QR menu and ordering · Waiter workstation · Inventory and recipes · Reports and analytics
Example workflow
- Update the product range
- Accept a sale or advance order
- Prepare the products
- Hand over at the agreed time
- Review sales and write-offs
We will demonstrate this scenario using your workflows and select the modules you need.
Book a demoFrom start to finish
Scenarios for your venue type
Choose a situation to see the participants and sequence of actions in the model.
Choose your system configuration
Tools for your workflows
Numbers match the model. Hide tools you do not need, restore them and explore their features.
No tool found. Try another name.
One system, different tasks
Benefits for everyone involved
For owners
See the whole business
Compare sales, production, stock and write-offs by product and location.
For your team
Know the next step
Receive production tasks and custom order details within one workflow.
For guests
Enjoy clear, straightforward service
Explore the range, order for a specific date and receive a product made to the agreed requirements.
Get connected without unnecessary steps
Start with the setup you need
Review your current workflows
We will discuss your venue type, service methods, equipment and existing systems.
Agree on integrations
We will check your POS, order channels, payments, fiscalization and accounting exports for your country.
Configure and test
We will prepare the selected modules and team access, then test the workflows before launch.
Personal demo
Explore your venue's needs in 20–30 minutes
We will show the relevant workflows, answer your questions and discuss setup. If you are ready to start, we can collect the basic information during the meeting.
Book a demo- Your needsWhat matters to guests, staff and the owner.
- Your scenariosHow the tools work in your chosen setup.
- The next stepModules, integrations and information needed to begin setup.
Pricing and trial terms are available on the dedicated pricing page.
View pricing ↗Before you start
Answers to common questions
Can we account for intermediate products?
Recipes can include intermediate products, ingredients and losses. In the demo, we will review your product structure and recording process.
Does the system work without internet access?
An internet connection is required. During a brief outage, a waiter’s order is saved on the device and sent when connectivity is restored. Payments cannot be accepted offline.
Does the system suit our own production facility and several shops?
Yes. Production, transfers and sales are shown as separate stages, with stock recorded at the relevant locations.
Can we manage custom cake orders?
Yes. The agreed specifications, date, deposit, production task and collection are recorded.
Can we connect only the retail side?
Yes. You can keep counter sales and the records you need in your setup, and disable production areas.
Do we need to replace our POS and connect every module?
No. Start with the workflows you need and use InteractionFQM POS or agree on an integration with your existing POS. We will check compatibility and integration scope during the demo.
How do the demo and setup work?
In 20–30 minutes, we will review your workflows, show suitable scenarios and answer your questions. Then we agree on the setup, required information and pre-launch testing. You can complete the detailed brief together with a specialist.
Where can I find pricing and trial terms?
Current plans and terms are published on the pricing page. We will discuss the modules and integrations you need during the demo.
The next step
Shall we explore how this would work for you?
Submit an enquiry and we will arrange a convenient time and a demo tailored to your workflows. You can complete the setup brief later.
Free demo · 20–30 minutes
See how the platform can work for your venue
Tell us about your venue so we can tailor the demo to your needs.
Enquiry received
We will contact you to discuss your needs and arrange a demo.