InteractionFQM · Fast food
From order to collection: a clear sequence for guests and staff
Coordinate the till, kiosks, kitchen, delivery and drive-through in one managed flow.
20–30 minutes · In your preferred language · Tailored to your setup
Venues using InteractionFQM
Do these challenges sound familiar?
Coordinated workflows instead of disconnected tasks
Meal deals and modifiers can get lost between ordering, preparation and assembly.
Guests do not know whether their order is ready or where to collect it.
Explore your system
Fast food in one model
Click a tool number or work area. Choose a scenario, follow the connections and keep only the modules you need.
We will demonstrate your selected setup using your venue as an example
Discuss in a demoWe can refine the selection of tools together during the meeting.
Features for everyday operations
Connect the till, QR orders and collection
Staff take orders at the counter, while guests choose on their phones. Order contents and requests are passed to the preparation team.
Clear order contents
Modifiers, comments and a takeaway or eat-in label help pass orders on without repeated questions.
Several ways to receive an order
Connect table QR codes, till ordering, delivery or website collection. Payment settings are selected to suit your workflow.
Availability control
Use an out-of-stock list for dishes and individual options. The order number and status on the phone help guests collect their order.
Till ordering in the waiter app, with modifiers and comments
Kitchen and cashier displays
Table QR ordering, with waiter delivery or self-service
Website ordering for delivery and collection
Takeaway or eat-in marked in the order
QR ordering without a table and an order number on the guest's phone. A physical readiness display is coming soon.
Discount for an Instagram post
Staff shifts: opening, closing, cash handover and shift report
Additional modules for your workflows
Add modules according to your venue's needs. Not every feature listed is included in every plan: the solution and integrations are selected separately.
During a brief connection loss, a waiter's order is saved on the device and sent once internet access returns
Inventory, recipes and food costs
Sales analytics and shift reports
Work with your existing POS: Syrve/iiko, r_keeper or Lightspeed through HubRise; the data exchanged depends on the integration
Fiscalization: Germany (fiskaly), Ukraine (Checkbox), Kazakhstan (Webkassa)
AI invoice recognition
Order by QR code on your own phone, without installing an app
Menu in the guest's language: automatic translation, photos, ingredients, allergens, calories and macronutrients
Online payment and tips in the menu
Scheduled collection and your own delivery through the website
Out-of-stock list: unavailable dishes are removed from the digital menu
Online order status for guests
Print orders on kitchen and receipt printers
Kitchen display
Coming soon Order number display
Orders from Wolt, Glovo, Uber Eats and other connected marketplaces in one interface
WhatsApp notification when a guest's order is ready
Guest reviews by QR code and invitations to review on Google
A guest bonus for the next visit
Guest account with order history
QR menu and ordering · Waiter workstation · Inventory and recipes · Reports and analytics
Example workflow
- Order at the till or by QR code
- Choose extras and the collection method
- Send for preparation
- Hand over the order
- Shift report
We will demonstrate this scenario using your workflows and select the modules you need.
Book a demoFrom start to finish
Scenarios for your venue type
Choose a situation to see the participants and sequence of actions in the model.
Choose your system configuration
Tools for your workflows
Numbers match the model. Hide tools you do not need, restore them and explore their features.
No tool found. Try another name.
One system, different tasks
Benefits for everyone involved
For owners
See the whole business
Compare channels and shifts, and monitor cancellations, ingredient usage and team performance.
For your team
Know the next step
Receive exact order contents and pass them between the kitchen, assembly and collection.
For guests
Enjoy clear, straightforward service
Choose a convenient ordering method and follow a clear path to the prepared dish.
Get connected without unnecessary steps
Start with the setup you need
Review your current workflows
We will discuss your venue type, service methods, equipment and existing systems.
Agree on integrations
We will check your POS, order channels, payments, fiscalization and accounting exports for your country.
Configure and test
We will prepare the selected modules and team access, then test the workflows before launch.
Personal demo
Explore your venue's needs in 20–30 minutes
We will show the relevant workflows, answer your questions and discuss setup. If you are ready to start, we can collect the basic information during the meeting.
Book a demo- Your needsWhat matters to guests, staff and the owner.
- Your scenariosHow the tools work in your chosen setup.
- The next stepModules, integrations and information needed to begin setup.
Pricing and trial terms are available on the dedicated pricing page.
View pricing ↗Before you start
Answers to common questions
Can we operate at the counter and serve tables?
Yes. Take orders at the till and through table QR codes. During the demo, we will agree which orders staff bring to the dining area and which guests collect themselves.
How do we set up a meal deal?
We will show the supported contents, options and display rules for your offer. Automatic discounts and promotion terms are agreed separately.
Does the system work without internet access?
An internet connection is required. During a brief outage, a waiter’s order is saved on the device and sent when connectivity is restored. Payments cannot be accepted offline.
Do we need to install kiosks immediately?
No. Disable them in the model and start with the till, QR or online orders.
Do we need to replace our POS and connect every module?
No. Start with the workflows you need and use InteractionFQM POS or agree on an integration with your existing POS. We will check compatibility and integration scope during the demo.
How do the demo and setup work?
In 20–30 minutes, we will review your workflows, show suitable scenarios and answer your questions. Then we agree on the setup, required information and pre-launch testing. You can complete the detailed brief together with a specialist.
Where can I find pricing and trial terms?
Current plans and terms are published on the pricing page. We will discuss the modules and integrations you need during the demo.
The next step
Shall we explore how this would work for you?
Submit an enquiry and we will arrange a convenient time and a demo tailored to your workflows. You can complete the setup brief later.
Free demo · 20–30 minutes
See how the platform can work for your venue
Tell us about your venue so we can tailor the demo to your needs.
Enquiry received
We will contact you to discuss your needs and arrange a demo.