INTERACTIONFQM

Accept direct orders

Develop your direct sales channel: your website, pickup and delivery connect with CRM, offers and loyalty.

From a first order to a returning guest

  1. Give guests a direct link

    Share your menu link on your website, social profiles and venue QR materials so guests can browse your dishes.

  2. Accept and fulfil the order

    Guests choose their dishes and an available fulfilment option. Your team processes the order and sends it to the kitchen using the agreed setup.

  3. Give them a reason to order again

    Use rewards, promo codes and tailored offers. Send messages through supported channels with the required guest consent.

Works with this product

Guides

See how the platform can work for your venue

In 20 minutes, we will show the features relevant to your business and answer your questions. Then we can discuss a 14-day free trial, with no deposit or obligation.

Book a demo

Create a clear journey for direct orders

  • A website on your venue’s domain, with a menu and ordering terms.
  • For delivery: the address, minimum order, delivery charge and free-delivery threshold.
  • For takeaway: the collection point and time.
  • For guests: order status; after the order: feedback and a reward for their next visit.