InteractionFQM · Catering
From an event enquiry to on-site service and order completion
Connect guests, menus, estimates, production, staff and equipment for meal package delivery and full event catering.
20–30 minutes · In your preferred language · Tailored to your setup
Venues using InteractionFQM
Do these challenges sound familiar?
Coordinated workflows instead of disconnected tasks
Food, tableware and equipment are checked separately during packing.
It is difficult to compare the agreed estimate, deposit and actual delivery of the service.
Explore your system
Catering in one model
Click a tool number or work area. Choose a scenario, follow the connections and keep only the modules you need.
We will demonstrate your selected setup using your venue as an example
Discuss in a demoWe can refine the selection of tools together during the meeting.
Features for everyday operations
Connect food orders with menus and preparation
Accept orders for meal packages and lunches, work with recipes and plan purchases around the agreed menu.
Website ordering
Guests choose meal packages and lunches, enter delivery details and select an available payment method.
Team preparation
Recipes and menu contents help identify the ingredients needed. Purchases and write-offs remain in the records.
Regular meal enquiries
Guests choose a meal plan, duration and start date, and see the price, savings and delivery schedule. The enquiry is sent via WhatsApp; payment is by invoice after confirmation.
Meal package and lunch delivery through the website, with online payment
Recipes and purchasing based on the menu
Order by QR code on your own phone, without installing an app
Menu in the guest's language: automatic translation, photos, ingredients, allergens, calories and macronutrients
Online payment and tips in the menu
Scheduled collection and your own delivery through the website
Out-of-stock list: unavailable dishes are removed from the digital menu
Online order status for guests
Additional modules for your workflows
Add modules according to your venue's needs. Not every feature listed is included in every plan: the solution and integrations are selected separately.
Staff shifts: opening, closing, cash handover and shift report
During a brief connection loss, a waiter's order is saved on the device and sent once internet access returns
Inventory, recipes and food costs
Sales analytics and shift reports
Work with your existing POS: Syrve/iiko, r_keeper or Lightspeed through HubRise; the data exchanged depends on the integration
Fiscalization: Germany (fiskaly), Ukraine (Checkbox), Kazakhstan (Webkassa)
AI invoice recognition
Print orders on kitchen and receipt printers
Kitchen display
Coming soon Order number display
Orders from Wolt, Glovo, Uber Eats and other connected marketplaces in one interface
WhatsApp notification when a guest's order is ready
Guest reviews by QR code and invitations to review on Google
A guest bonus for the next visit
Guest account with order history
Prepared-meal subscriptions
Choosing meals
Guests choose a meal plan, the number of dishes per day, a duration such as 3, 6, 12 or 26 days, and a start date. Gift days can be included.
Price and deliveries
The price and savings are calculated immediately. Before submitting, guests see the earliest first delivery and the schedule of subsequent deliveries.
An enquiry without starting the conversation from scratch
The Order via WhatsApp button sends a completed enquiry to the manager. Once confirmed, the customer receives an invoice for payment.
Venue settings
In the builder, the venue defines meal plans, durations, prices and enquiry text. This scenario suits prepared meals, healthy eating and weekly packages.
The next stage
Rotating menus by date, online subscription payment and a My Subscription account are planned extensions to the scenario.
More about meal subscriptions →
Organise catering orders and preparation without scattered notes
Meal package delivery
Recipes
Purchasing
QR menu and ordering · Waiter workstation · Inventory and recipes · Reports and analytics
Example workflow
- Choose a package or meal plan
- Agree on the order terms
- Prepare the menu and purchases
- Deliver the meals
- Review costs and sales
We will demonstrate this scenario using your workflows and select the modules you need.
Book a demoFrom start to finish
Scenarios for your venue type
Choose a situation to see the participants and sequence of actions in the model.
Choose your system configuration
Tools for your workflows
Numbers match the model. Hide tools you do not need, restore them and explore their features.
No tool found. Try another name.
One system, different tasks
Benefits for everyone involved
For owners
See the whole business
See event orders, payments received, expenses and fulfilment results.
For your team
Know the next step
Work from an agreed task with guest numbers, timing, packing requirements and assigned responsibilities.
For guests
Enjoy clear, straightforward service
Agree on the proposal and changes, and understand the service scope and payment process.
Get connected without unnecessary steps
Start with the setup you need
Review your current workflows
We will discuss your venue type, service methods, equipment and existing systems.
Agree on integrations
We will check your POS, order channels, payments, fiscalization and accounting exports for your country.
Configure and test
We will prepare the selected modules and team access, then test the workflows before launch.
Personal demo
Explore your venue's needs in 20–30 minutes
We will show the relevant workflows, answer your questions and discuss setup. If you are ready to start, we can collect the basic information during the meeting.
Book a demo- Your needsWhat matters to guests, staff and the owner.
- Your scenariosHow the tools work in your chosen setup.
- The next stepModules, integrations and information needed to begin setup.
Pricing and trial terms are available on the dedicated pricing page.
View pricing ↗Before you start
Answers to common questions
How does a prepared meal subscription work?
Guests choose a meal plan, duration and start date, and see the price, savings and delivery schedule. The completed enquiry arrives via WhatsApp; after confirmation, payment is made by invoice.
Does the system work without internet access?
An internet connection is required. During a brief outage, a waiter’s order is saved on the device and sent when connectivity is restored. Payments cannot be accepted offline.
Can we use only meal package delivery?
Yes. Select that mode and venue setup, installation and equipment returns will not be mandatory stages.
How are menu and guest count changes communicated?
Changes are recorded in the agreed order and used in production tasks and packing.
Can we track tableware and equipment?
Yes. Event service includes packing, issuing and returning equipment.
Do we need to replace our POS and connect every module?
No. Start with the workflows you need and use InteractionFQM POS or agree on an integration with your existing POS. We will check compatibility and integration scope during the demo.
How do the demo and setup work?
In 20–30 minutes, we will review your workflows, show suitable scenarios and answer your questions. Then we agree on the setup, required information and pre-launch testing. You can complete the detailed brief together with a specialist.
Where can I find pricing and trial terms?
Current plans and terms are published on the pricing page. We will discuss the modules and integrations you need during the demo.
The next step
Shall we explore how this would work for you?
Submit an enquiry and we will arrange a convenient time and a demo tailored to your workflows. You can complete the setup brief later.
Free demo · 20–30 minutes
See how the platform can work for your venue
Tell us about your venue so we can tailor the demo to your needs.
Enquiry received
We will contact you to discuss your needs and arrange a demo.